Chief Sales Officer

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Job Type

Full-time

Description

Are you looking for?

… a role where you directly shape the organization's long-term growth strategy?

… ownership of both today's sales performance and the future evolution of the sales organization?

… the opportunity to build, scale, and leave a lasting mark on a high-performance sales culture?

… a career-defining leadership role with visible, measurable influence on the company's success?

… the chance to develop future sales leaders, and define the legacy of how the organization grows?

FNIC is seeking to add a dynamic and strategic Chief Sales Officer (CSO) to lead enterprise-wide sales strategy and performance across all lines of business within our 300+ person insurance agency. This executive role is based in Omaha, NE and will drive both immediate results and long-term growth, shaping a scalable sales strategy that fuels continued success and strengthens our position in the market.

If you're a strategic sales leader who thrives on building high-performing teams and shaping the future of growth, this is your opportunity to make a lasting impact.

What You'll Do:

In this role, you will…

Enterprise Sales Strategy & Future Growth

• Own and continuously evolve the enterprise sales strategy across all lines of business, ensuring alignment with the agency's vision and long-term growth objectives
• Develop and monitor sales program budgets and allocates and adjusts resources to maximize program efficiency.
• Anticipate and shape the future state of sales, including structure, talent, processes, talent needs, and go-to-market approach.
• Define how the agency grows organically today while building the capabilities and setting up the sales culture in newly acquired agencies or newly established markets.
• Improve and expand capabilities to effectively analyze the business environment, identify and understand competitors, and retain and expand the customer base.
• Play an integral role in all acquisition evaluation, planning, and decision-making as well as create strategy for new market entry and goals.

Sales Performance & Goal Achievement

• Establish clear, measurable sales goals and performance standards across all sales teams and lines.
• Drive consistent execution of sales plans, pipeline management, and forecasting disciplines.
• Ensure accountability at every level through regular performance reviews, operating rhythms, and outcome-based management.
• Balance short-term revenue goals with long-term customer value and retention maintaining overall book growth goals.
• Build and sustain a disciplined, accountable, and high-performance sales culture across all lines.

Coaching, Development & Sales Leadership Excellence

• Serve as the primary coach and developer of sales leaders.
• Build leadership capability within the sales organization, preparing the next generation of sales leaders.
• Define and reinforce best in class sales behaviors, consultative selling skills, and relationship driven growth.
• Create clear development paths, expectations, and feedback mechanisms for sales professionals at all stages.

Sales & Service Integration

• Partner closely with Service, Operations, and Support leadership to ensure alignment between sales commitments and service delivery.
• Ensure sales teams understand service capabilities, workflows, and customer experience expectations.
• Promote a unified, client first approach that supports retention, cross-sell, and long-term account growth.
• Resolve friction points between Sales and Service to improve efficiency and customer outcomes.

Metrics, Data & Analytics

• Define the metrics that matter for sales success across all lines, including production, pipeline health, conversion rates, and retention driven growth.
• Establish clear data expectations and accountability for CRM usage, forecasting accuracy, and activity tracking.
• Use analytics to identify trends, diagnose performance issues, and guide strategic decisions.
• Own the vision and roadmap for sales technology, including CRM and related platforms.
• Drive adoption, utilization, and data integrity of sales technology to support scalability, visibility, and efficiency.

Executive Leadership & Collaboration

• Act as a key member of the Senior Management Team, contributing to enterprise strategy and decision-making.
• Provide clear, accurate sales performance reporting and forecasting to the CEO and executive team.
• Collaborate with Finance and Human Resources on revenue planning, compensation structures, and incentive effectiveness.

What's in it for you?

While we expect a lot from our employees at FNIC, we believe in giving just as much in return. Here's what you can expect when you join our team:

• Competitive Pay & Bonus Opportunity: We offer market-competitive compensation packages that reflect your experience, expertise, and the value you bring to our clients and teams.
• Benefits You Can Rely On: Health, dental, and vision insurance, HSA with employer contributions, 401(k) match, employer-paid disability coverage, and life insurance.
• Freestyle PTO & Work-Life Balance: Our trust-based and freestyle time-off approach removes PTO banks and offers flexible telecommuting options.
• Dress for Your Day: Whether you're client-facing or behind the scenes, we encourage you to dress in a way that helps you feel comfortable and confident.
• Invested in Your Development: We support continuous learning through tuition reimbursement, training opportunities, and career growth paths across FNIC.
• A Workplace That Cares: Access mental health support through our EAP, virtual fitness classes, in-office gym access (Omaha), and a culture that prioritizes connection, fun, and collaboration.

What will success in this role look like?

We will measure success by…

• Organic revenue growth across all lines of business
• Achievement of sales goals and forecasting accuracy
• Strong pipeline health, conversion rates, and sales productivity
• Cross sell and upsell penetration within existing clients
• Adoption and effective use of sales technology and data
• Strength of sales leadership bench and talent development
• Alignment between Sales and Service, resulting in customer satisfaction and retention

Requirements

What do I need to know?

You have to have…

• Senior sales leadership experience within insurance, financial services, or a related professional services environment.
• Proven success leading complex, multi line sales organizations.
• Demonstrated ability to build both current performance and future sales capability.
• Strong background in consultative selling, negotiation, relationship-based growth, and long sales cycles.
• Deep experience leveraging metrics, analytics, and CRM systems to forecast and drive accountability.
• Track record of coaching, developing, and promoting sales leaders.
• Collaborative leader with the ability to align Sales and Service around shared goals.