Catering Kitchen General Manager- Boston Market

The Catering General Manager supports Tatte’s mission to inspire, care for, and nurture life every day by leading all aspects of Catering operations, client experience, and kitchen performance. This role serves as the face of Tatte Catering and is responsible for ensuring exceptional hospitality, operational excellence, and successful execution across all catering orders and kitchen operations.

The Catering General Manager works side by side with catering and kitchen team members while leading and inspiring teams to exceed client expectations through authentic hospitality, thoughtful leadership, and strong operational execution.

We are looking for leaders who thrive in fast paced hospitality environments, are passionate about culinary excellence and client experience, and enjoy developing strong teams while driving operational performance.

KEY RESPONSIBILITIES

We expect our Catering General Managers to:

• Lead with warmth, professionalism, and accountability
• Deliver exceptional client experiences while upholding Tatte’s hospitality and product standards
• Support and develop catering and kitchen team members through coaching and leadership
• Maintain high standards for food quality, organization, cleanliness, and operational execution
• Lead teams through fast paced production and fulfillment environments
• Live Tatte’s core values and help support our mission
• Have flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays

Summary of Responsibilities

• Demonstrate full ownership of Catering operations, including overall kitchen performance and P&L management
• Manage catering production and service according to established operational standards
• Model authentic, warm, and welcoming hospitality while fostering excellent client service standards
• Oversee administrative responsibilities including scheduling, driver scheduling, inventory, purchasing, ordering, hiring, and staffing levels
• Partner with the Catering Sales team to support client relationships and business growth
• Assist Catering leadership with development and refinement of kitchen processes and standard operating procedures
• Ensure catering kitchen teams follow recipe, portioning, presentation, production, and quality standards
• Monitor inventory levels while ensuring product availability and operational efficiency
• Oversee training related to food preparation, equipment operation, food safety, and sanitation standards
• Support development of managers and hourly team members through coaching, feedback, and performance conversations
• Establish and maintain cleaning and maintenance schedules throughout the catering kitchen
• Maintain compliance with company safety and sanitation standards
• Participate in meetings, trainings, and operational planning as needed
• Other related assignments as necessary

ESSENTIAL FUNCTIONS / WORKING CONDITIONS

• Ability to work a flexible schedule based on business needs, including days, evenings, weekends, and holidays
• Ability to work 10+ hour shifts and stand, sit, squat, or walk for extended periods of time
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds

QUALIFICATIONS & EXPERIENCE

• Passion for culinary excellence and exceptional hospitality
• Strong operational knowledge and understanding of systems, methods, and processes that support successful execution
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• Ability to multitask effectively within fast paced environments
• High school diploma or equivalent required

Preferred Qualifications

• Hospitality or Culinary degree preferred
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Previous experience with UltiPro, Toast POS, CrunchTime, and Teamworks preferred
• ServSafe, Allergen, and ChokeSaver certifications preferred

OUR BENEFITS & PERKS

• Competitive Pay: $82,000–$97,000 annually, depending on experience
• Quarterly bonus program
• Paid vacation and sick time
• 401(k) with company match
• Free employee assistance program services
• Flexible schedules with no late nights
• Health, dental, and vision insurance
• Free meals and drinks
• Exciting potential for growth

Learn more about us at tattebakery.com

Join us on our journey to create something special!

Please note that Tatte is an E Verify employer.