Catering Coordinator

Rapport

Salary: $16.82 - $19.23 / hour

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

Job Summary

In this role, you will serve as a key member of the Executive Dining and Conference Services team, responsible for coordinating and executing catering services that support meetings, events, and executive engagements across the New York office. The Catering Coordinator acts as a central liaison between clients, conference services, culinary teams, and operational partners to ensure that all catering requests are delivered with precision, professionalism, and a high standard of hospitality.

You will manage the end-to-end coordination of catering orders-from intake and planning through execution and post-event follow-up-ensuring accuracy, timeliness, and alignment with client expectations. This role requires strong attention to detail, proactive communication, and the ability to manage multiple priorities in a fast-paced, high-touch corporate environment.

The Catering Coordinator will also play an important role in maintaining service standards, anticipating client needs, and ensuring seamless delivery of food and beverage services for both routine meetings and high-profile events. Success in this role requires collaboration with cross-functional partners including conference services, workplace services, culinary teams, and facilities to create a polished and consistent client experience.

Key Responsibilities:

• Brews coffee for the executive suite every morning.
• Ensure daily fruit delivery is on time and fresh.
• Work closely with the Executive Dining Manager to ensure all standards are met.
• Inspects all items before they are placed in the meeting rooms
• Create a standard checklist for buffet set ups
• Ensures all chairs are at the same level when not in use.
• Hand Sanitizer and Tissue boxes are full and placed in each conference room.
• Maintains presence on floor to ensure that functions flow smoothly and without incident.
• Assists with room set-ups and meeting logistics to ensure the best client experience for all meetings.
• Ensures meal periods of events are set up on time and to predetermined standards for all TIAA floors.
• Provides prompt and accurate resetting, refreshing, and turning of meeting rooms as necessary in the conference center.
• Ensures all equipment (tables, chairs, etc.) utilized for meetings are of the best repair while identifying and reporting issues to maintenance for any non-functioning items.
• Required to stay for after-hours catering events.
• Place work orders for after-hour events for HVAC and cleaning.
• Exhibits exceptional communications skills and demonstrates the ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• All other tasks assigned by the Manager as needed.
• ServSafe Certified.

Key Competencies:

• Proficient in Microsoft Office Suite and Rendezvous.
• Highly punctual, responsible, and reliable.
• Excellent customer service and organizational skills.
• Ability to work well independently and under pressure in a fast-paced corporate environment.
• Maintain a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one's job domain.

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1562562

Rapport a specialized division of FLIK Hospitality Group