Career Pathway Program Coordinator - Gates, NY - Full-Time, Days

Lifetime Assistance – Career Pathways Program Coordinator
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview:

Job Title: Career Pathways Program Coordinator
Location: Rochester, NY 14624
Department: Learning & Development, Human Resources
Reports To: Career Pathways  Manager
Employment Type: Full-Time, Non-Exempt, 1 year grant-funded position with opportunity for renewal
Starting Wage: $26.44 – $31.25

Why You Should Work for Lifetime Assistance?

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:
Program Coordination

• Coordinate all aspects of the Apprenticeship and Mentor Programs, including recruitment, onboarding, scheduling, and participant tracking.
• Maintain and enhance Career Pathways resources to provide employees with clear and accessible advancement opportunities.
• Plan and facilitate program orientations, informational sessions, and skill-building workshops.

Partnerships & Communication

• Serve as a primary point of contact for apprentices, mentors, supervisors, and external partners, helping ensure a positive and supportive program experience.
• Build and maintain collaborative relationships with internal departments and external organizations.
• Promote Career Pathways programs through internal communications, presentations, informational sessions, and events to increase participation and engagement.

Compliance & Program Evaluation

• Partner with Human Resources, operations teams, and external agencies to ensure compliance with apprenticeship requirements, funding guidelines, submission deadlines, and documentation standards.
• Maintain accurate and organized participant, program, and grant-related records.
• Monitor and analyze program metrics, including participation, completion rates, participant feedback, and career outcomes.
• Prepare reports and use program data to identify opportunities for improvement and guide future initiatives.

Organizational Contribution

• Support additional Learning & Development initiatives as needed, contributing to a culture of continuous growth and professional advancement.
• Model and promote Lifetime Assistance’s values and commitment to an inclusive, collaborative, and positive workplace.
• Perform other related duties as assigned.

What You Bring:

Required Qualifications

• Bachelor’s degree in education, human services, workforce development, business, or a related field—or an equivalent combination of education and relevant experience.
• Three or more years of experience in program or project coordination, workforce development, or learning and development.
• Experience working effectively with diverse populations.
• Strong organizational and project-management skills, with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication, facilitation, presentation, and relationship-building skills.
• Proficiency with Microsoft Office Suite and basic database or participant-tracking systems.
• Ability to collect, analyze, interpret, and report program data.

Preferred Qualifications

• Experience administering apprenticeship or mentorship programs.
• Knowledge of workforce-development trends and best practices.
• Familiarity with learning management systems and program-tracking tools.
• Bilingual proficiency in English and Spanish.

Our Mission & Culture:

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?

If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time.

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us