Business Support Specialist III

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Business Support Specialist ensures an accurate, high performing provider network aligned to geographic and client needs. This role independently assesses clinic potential and makes qualification determinations within the parameters, responsibilities, and authority assigned to the role, and drives a sales ready pipeline that accelerates network growth—even when there is no existing clinic client business. The Specialist III leads cross functional alignment on qualification standards and workflows, improves quality processes quality, and delivers insights that shape network strategy and Sales execution.

What You'll Do

Required Skills & Qualifications

• Bachelor's Degree
• Strong phone presence and professional written communication.
• Proven ability to qualify prospects using structured and documented criteria.
• Excellent organization, follow through, and attention to detail.
• Proficiency with Microsoft 365 (Outlook, Excel, Teams, Word) and Salesforce (lists, tasks, opportunity objects, reporting).
• Data integrity mindset; comfortable managing lists, validation rules, and pipeline stages.
• Ability to lead cross functional work and manage multiple priorities in a fast-paced environment.
• Analytical capability to interpret trends and make data backed recommendations.

Preferred Qualifications

• 3–5 years in provider outreach, network development, sales development, or healthcare operations (or equivalent combination of experience).
• Experience with clinic/provider networks, scheduling/coverage models, or healthcare contracting.
• Familiarity with call scripting, objection handling, and SOP development.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people

     

The base pay for this position is

$61,300.00 – $122,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Procurement Support

     

DIVISION:

TOX ARDx Toxicology

        

LOCATION:

United States > Kansas City : 8140 Ward Parkway

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf