| Location | San Francisco, CA |
| Salary | $172,300–$203,000 Per Year |
Role: Business Relationship Manager - CMI
Location: Bay Area - CA
Role Overview
We are seeking an exceptionally strong Business Relationship Manager (BRM) to own and grow strategic client relationships through consultative selling, AI-led value creation, and CXO-level engagement.
This role sits at the intersection of business strategy, technology advisory, and revenue growth, acting as a trusted advisor to senior client stakeholders while driving measurable business outcomes and portfolio expansion.
Key Responsibilities
Build and own deep relationships with CXO and senior stakeholders
Drive executive-level conversations on:
Business transformation
AI/GenAI opportunities
Operating model evolution
Position as a trusted advisor, not a transactional vendor
Lead consultative selling engagements, identifying latent client needs
Translate business challenges into:
Technology-led solutions
AI-enabled transformation programs
Shape and drive large, complex deal cycles end-to-end
Leverage structured frameworks to drive high-value opportunity conversion
Bring AI-first thinking into every client conversation:
Productivity transformation
Automation opportunities
Digital/AI-led business models
Co-create AI-backed business cases and value propositions
Partner with delivery, AI, and COE teams to convert ideas into execution
Own revenue growth, pipeline, and account expansion strategy
New business development
Cross-sell / upsell opportunities
Contract renewals and extensions
Maintain strong win rates through proactive pipeline creation and deal management
Act as the single point of orchestration across:
Sales Delivery Transformation teams
Align internal capabilities to client priorities
Drive long-term strategic partnership positioning vs. vendor role
Develop boardroom-ready narratives: Business value articulation, Transformation roadmaps
Outcome-driven proposals. Drive impactful executive reviews, QBRs, and steering engagements
Ensure high levels of: Client satisfaction, Engagement health, Delivery alignment
Manage escalations proactively and ensure rapid resolution with business context
Maintain continuous feedback loops and improvement actions
Required Qualifications
7-12 years of experience in: Client management / BRM / Account leadership roles
Proven track record in:
CXO engagement and relationship management
Consultative selling and deal closure
Strong understanding of: Enterprise technology (Cloud, Data, AI/GenAI)
Preferred Qualifications
Experience in:
Google Cloud / Hyperscaler ecosystems
AI-led transformation programs
Strong executive presence and boardroom communication capabilities
Ability to operate in: Global, multi-geo, high-stakes environments
Salary Range: $172,300 - $203,000 a year
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