Business Office Assistant (MA)

Homedica House Calls is seeking a Full-time Business Office Assistant!

Why Join Us?

At Homedica, we invest in our people through an Employee Stock Ownership Plan (ESOP) — a unique benefit that makes you a true employee-owner.

As part of our team, you’ll receive company stock at no cost to you, with benefits that include:

• Building long-term wealth for your future
• Enjoying a retirement benefit you don’t pay for
• Sharing directly in the success you help create every day

QUALIFICATIONS:

• Certified Medical Assistant
• High school diploma or equivalent required; associate degree or coursework in healthcare administration or a related field preferred
• Previous experience in healthcare, administrative, customer service, or call center setting is a plus, but not required
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
• Excellent communication skills, both verbal and written, with a professional and friendly demeanor
• Comfortable using computers, email, and basic software systems (EHR/EMR experience is a plus but not required)
• Ability to handle sensitive information with confidentiality and professionalism
• Strong attention to detail and accuracy when tracking and entering information
• Ability to work independently while also collaborating with a team
• Willingness to learn new processes and adapt in a fast-paced environment

KEY RESPONSIBILITIES:

• Triage incoming intake calls and route them to the appropriate coordinator based on location, providing basic status updates and ensuring a smooth handoff
• Review and process incoming faxes daily, distributing referrals and documentation to the appropriate assigned staff in a timely manner
• Assist with scheduling new patient admissions, including coordinating availability and confirming appointment details
• Support rescheduling efforts for patients who missed their initial admission visit, including coordinating and confirming follow-up attempts
• Maintain and update the daily log, including tracking admissions and coordinating with nurse practitioners on visit confirmations or rescheduling
• Send welcome emails to new patients, including all necessary forms and resources
• Verify that referrals from multiple sources are accurately received, documented, and entered into the tracking log
• Perform other coordination and support duties as assigned to meet operational needs

Full-Time Benefits:

• Employee Stock Ownership Plan (ESOP) – company-paid ownership benefit
• Competitive pay with increased earning potential
• Health, dental, vision & life insurance
• Short-term & long-term disability coverage
• 401(k) retirement plan
• Generous paid time off (PTO)
• Cell phone allowance
• Mileage reimbursement (adjusted for fuel price changes)
• Career advancement opportunities

Make a difference in the lives of others — and your own — with Homedica House Calls. Apply today!