Required Qualifications
Experience as a Business Analyst supporting large-scale business or IT initiatives.
Knowledge of business process analysis, requirements gathering, and process redesign methodologies.
Experience with:
Microsoft Access
SQL Server
SQL Server Analysis Services (SSAS)
SharePoint
Tableau
Alteryx
Experience preparing business requirements documents (BRDs), functional specifications, process maps, and workflow documentation.
Experience working with business stakeholders and technical teams.
Experience supporting complex enterprise-wide projects.
Essential Duties and Responsibilities
Analyze existing business processes, workflows, and operational procedures to identify efficiencies and improvement opportunities.
Serve as a liaison between agency business units and the Florida PALM Project Team.
Gather, document, and validate business and functional requirements.
Translate business requirements into detailed functional specifications.
Assist in redesigning and documenting business processes impacted by Florida PALM implementation.
Identify and recommend automation opportunities to reduce manual processes.
Support migration and modernization efforts involving Microsoft Access and SQL Server-based applications and reports.
Develop and maintain reporting and analytics solutions utilizing SQL Server Analysis Services (SSAS), Alteryx, SharePoint, and Tableau.
Facilitate communication among stakeholders throughout project implementation.
Participate in readiness planning, change management, and transition activities.
Monitor project impacts on business operations and recommend mitigation strategies.
Prepare status reports, process documentation, requirements documents, and other project deliverables.
Participate in project meetings, readiness workshops, and stakeholder sessions.
Provide ongoing support for Florida PALM readiness and implementation activities.
The Business Analyst/Programmer (BAP) acts as an intermediary between the Florida Department of Commerce and the Florida PALM Project Team.
The BAP evaluates existing business processes, identifies opportunities for automation and efficiency improvements, develops technical solutions, redesigns business processes, documents requirements, and supports the agency's transition to the Florida PALM environment.
Department of Commerce is looking for a senior Business Analyst/Process Improvement Consultant who can bridge the gap between business users and technology teams, help modernize legacy MS Access and SQL Server processes, redesign workflows, document requirements, develop reporting solutions, and support the agency's successful transition to Florida PALM.
The strongest resumes will demonstrate experience in ERP implementations, business process reengineering, data analytics, SQL Server, Tableau, SharePoint, and government financial system modernization projects.
The position combines:
Business Analysis
Process Improvement
Requirements Management
Data Analysis
Reporting & Analytics
System Modernization
Stakeholder Coordination