Business Analyst - MiARC

Job Duties

• Develop process maps, workflow diagrams, and business operating procedures.
  
• Identify process improvement opportunities and operational impacts.
  
• Identify and document manual processes, workarounds, and exception-handling procedures.
  
• Develop end-to-end business and system interaction diagrams.
  

• Partner with Product Owners to refine and maintain product backlogs.
  
• Assist in developing user stories and defining acceptance criteria by gathering,analyzing, and clarifying business requirements.
  
• Provide recommendations on requirements traceability and business validation.
  

• Coordinate UAT execution activities with business stakeholders.
  
• Track test execution, results, defects, and acceptance decisions.
  
• Support end-to-end business process testing and release readiness assessments.
  
• Assist with documenting UAT evidence and acceptance recommendations.
  

• Support training plans and end-user training materials.
  
• Create job aids, quick reference guides, and process documentation.
  
• Support stakeholder readiness, communication, and adoption activities.
  
• Facilitate training sessions and knowledge transfer activities.
  

• Support backlog traceability between requirements, testing, and implementation.
  
• Assist with ADO dashboards, reporting, queries, and documentation.
  

• Create and maintain project documentation, requirements artifacts, process,training and reference guide documentation.
  
• Document business rules, validation rules, and exception processingrequirements.
  
• Support project compliance with organizational delivery methodologies andgovernance requirements.
  
• Maintain documentation repositories, knowledge bases, and project wikis
  

Requirements

• Experience gathering requirements from user
  

• Experience designing technical and business requirement documentation
  

• Experience with Agile methodology / SCRUM processes and ceremonies
  

• Experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
  
• Document current-state and future-state business processes.
  
• Develop UAT strategies, test scenarios, and business validation plans
  

Desired Skills

• Experience using Azure DevOps for backlog and work item management
  
• Experience supporting Product Owners in Agile delivery environments.
  
• Experience developing UAT plans, scenarios, and business validation strategies.
  
• Experience creating training plans, training materials, and operational readiness documentation.
  
• Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
  
• Strong stakeholder facilitation, communication, and documentation skills.
  
• Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
  
• Experience documenting complex business program area integrations and data flows
  

Minimum Education

• Bachelor's Degree
  

Location

• Candidates must be local to the Lansing, Michigan area (within 90 miles) at time of submission. This requirement is non-negotiable
  
• Position is a hybrid schedule  (Non-Negotiable): There is no remote-only option.  Required onsite days- Wednesdays and Thursdays.  Remote eligible days- Mondays, Tuesdays, and Fridays.  The resource must meet these requirements from the beginning.
  
• Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m.   
  

Additional Requirements

• Must be authorized to work in the United States; We are unable to offer sponsorships at this time
  
• Must undergo a background check and drug screening for employment.
  

Employment Terms

• This is a W2 position
  
• 40 hrs per week
  
• HYBRID schedule - (Non-Negotiable): There is no remote-only option.  Required onsite days- Wednesdays and Thursdays.  Remote eligible days- Mondays, Tuesdays, and Fridays.  The resource must meet these requirements from the beginning.
  

Benefits