Branch Billing Supervisor

We are seeking a dynamic and experienced Branch Billing Supervisor to lead and support a team of 15+ billers. In this critical role, you will oversee day-to-day billing operations, ensure accuracy and timeliness of invoicing, drive process improvements, and foster a high-performing team environment. The ideal candidate is a strong leader with exceptional analytical skills, attention to detail, and a passion for operational excellence.
Key Responsibilities

• Manage, lead, and support a team of 15+ branch billing coordinators on a day-to-day basis, ensuring timely and accurate billing/invoicing.
• Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy while meeting objectives and deadlines.
• Monitor reports and perform internal audits to validate billing accuracy and completeness. Provide real-time feedback to team members as needed.
• Monitor credit/rebill percentages and work with the team to identify root causes. Partner with branch locations to reduce non-response time for credit disputes from customers.
• Continuously collaborate with the Billing Manager to improve billing policies, procedures, and guidelines based on analysis of root causes and corrective actions for billing issues.

Minimum Qualifications

• Bachelor's or Associate's degree in Accounting, Finance, or a related field.
• Strong leadership skills with high integrity, confidentiality, and a solid work ethic.
• Expert proficiency with MS Office, specifically Excel; knowledge of ERP platforms (Oracle preferred), Salesforce, and experience in data analysis.
• Excellent attention to detail, strong organizational skills, and results-oriented mindset.
• Ability to work independently in a challenging and dynamic environment.
• Highly analytical with an aptitude to think critically and solve problems effectively.