Body Shop Admin Assistant | Hourly - Big Valley Ford

Big Valley Ford is a trusted leader in automotive sales, service, and collision repair, known for quality workmanship, integrity, and long-term customer relationships. We are currently seeking a Body Shop Receptionist to join our busy and growing collision center. This is an excellent opportunity for a friendly, organized professional who enjoys working in a fast-paced, customer-focused environment.

If you have strong communication skills, attention to detail, and take pride in delivering exceptional customer service-we want to hear from you.

Why Work for Big Valley Ford?

Big Valley Ford is a trusted, locally established dealership with a strong reputation for quality repairs and customer care. We believe great employees deserve a workplace that values professionalism, teamwork, and long-term career growth.

Here's what sets Big Valley Ford apart:

• Stable, Year-Round Work - A busy body shop with consistent repair volume

• Team-Oriented Environment - Supportive management and a collaborative, respectful workplace

• Customer-Focused Culture - Emphasis on clear communication and positive customer experiences

• Career Growth Opportunities - Training, skill development, and advancement within the dealership

Body Shop Receptionist Responsibilities

• Greet and assist body shop customers in person and over the phone
• Schedule appointments and coordinate vehicle drop-offs and pick-ups
• Create, update, and manage repair orders and customer files
• Communicate clearly with body shop advisors, technicians, and insurance partners
• Provide customers with repair status updates and answer general inquiries
• Maintain accurate records, paperwork, and customer documentation
• Ensure the front office remains organized, professional, and welcoming
• Support the body shop team with administrative tasks as needed

Body Shop Receptionist Compensation and Benefits

• Pay Range: $17.00 to $20.00 hourly

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Body Shop Receptionist Qualifications

• Previous experience in a receptionist, administrative, or customer service role (automotive or body shop experience preferred)
• Strong verbal and written communication skills with a professional, friendly demeanor
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable using computers, scheduling systems, and basic office software
• Ability to work effectively with customers, technicians, service advisors, and insurance partners
• Dependable, punctual, and committed to providing excellent customer service
• Ability to maintain confidentiality and handle sensitive customer information

Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.

If you're ready to accelerate your career with a trusted dealership -- Apply today!