Accounting Software, Accounts Payable, Accounts Receivable, Billing, Billing Records, Billing Software, Customer Support/Service, Detail Oriented, Follow Through, Microsoft Office, Organizational Skills, Past Due Accounts, Process Development, Project Management Software, Reporting Skills, Slack, Time Management, Writing Skills
Billing Specialist
A business runs better when invoices go out on time, payments are recorded correctly, and billing records are organized and up to date. We're looking for someone who takes pride in handling that work carefully and consistently.
What is the pay?
- $50,000 - $62,000 per year, based on experience
- Individual performance-based bonus up to 10% of salary
- Company performance-based bonus up to 10% of salary
What are the benefits?
- Fully remote position
- Competitive health, dental, and vision insurance
- 401(k) with up to 6% company match
- 40 days of paid time off, inclusive of vacation, sick days, and holidays
- $200/month home-office stipend
- Promote-from-within culture with clear opportunities for advancement
What will I be doing?
- Creating and sending invoices based on completed work, recurring billing schedules, or other client direction
- Updating customer account details and invoice records in internal systems
- Recording incoming payments and applying them accurately to customer accounts
- Tracking unpaid invoices and following up on past-due balances as directed
- Entering vendor invoices, bills, and related details into internal systems accurately and on time
- Reviewing invoices and payments for missing information, errors, or discrepancies
- Responding to routine billing questions and related requests
- Preparing billing reports, account summaries, and other support materials as needed
- Following established processes to deliver consistent, high-quality billing support
What are the requirements?
- Strong attention to detail
- Excellent written communication, including grammar, punctuation, and spelling
- Strong organizational, task management, and follow-through skills
- Comfortable working with numbers, billing records, and customer/vendor account information
- Comfortable navigating multiple software systems simultaneously
- Fast, reliable internet connection and a distraction-free work environment
What additional qualifications could I have?
- 1+ year of experience supporting accounts receivable, accounts payable, or related back-office workflows
- Familiarity with Google Workspace, Microsoft Office, Microsoft Teams, Slack, Zoom, accounting software, invoicing software, and project management tools
Great billing support is about more than handling day-to-day billing tasks -- it's about helping clients keep an important part of their business running smoothly so they can stay focused on the bigger picture. If that sounds like the kind of work you do best, we'd love to hear from you.