This position is on-site in Tennessee, with a rate of $
65.hr. The client is looking for locals. They will pay for local travel (Expense).ROLE: Surge (Processing) Support Supervisor 9 hour work days/180 DCAP Desired Skills: *Previous experience working with state governmental agencies as an eligibility specialist *Previous technology adoption project experience in integrated eligibility systems, preferably with Medicaid, SNAP or, TANF programs *Previous field support and/or training experience- Strong interpersonal awareness- Ability to maintain resolve under pressure- Ability to operate in a remote/work-from-home setting- Exceptional interpersonal skills & professionalism- Humility & grit- Flexibility Key Responsibilities: -Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system. Compute benefits based on eligibility determination. -Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.- Read, understand, apply, and explain detailed regulations and policies. -Perform basic arithmetic functions. -Manage time efficiently by establishing priorities in accordance with importance of deadlines.