| Location | Chicago, IL |
NOW HIRING: JACK'S PUMPKIN POP UP
Work one of Chicago's biggest fall events.
Jack's Pumpkin Pop Up is building our seasonal team for fall at our Goose Island location:
1265 W LeMoyne St.
If you like fast paced environments, big crowds, Halloween season, meeting new people and being part of the energy behind a major Chicago event, this is the kind of seasonal job that does not feel like a typical shift.
We are looking for outgoing, dependable people who can bring great energy, take care of guests and jump in wherever needed to keep the event moving.
Monday, Wednesday & Friday
Tuesday & Thursday
Drop in interviews. No appointment required.
Please ask for Hector or Kara.
Please bring a resume.
Interviews generally take approximately 10 to 15 minutes.
Please Note | Strict No-Photo Policy
We work with talented artists throughout the year to create original environments and surprises for our guests. To protect their work before opening, photography and video recording are strictly prohibited anywhere on the premises.
Please keep your phone put away throughout your visit, including while arriving, waiting and interviewing.
POSITIONS AVAILABLE
Bartenders
Work high volume event bars, prepare and serve drinks quickly and accurately, interact with guests, process transactions through the POS system, maintain a clean and organized station and follow all responsible alcohol service requirements.
Bar Backs
Keep busy bars moving by stocking product, replenishing ice and supplies, organizing bar areas, assisting bartenders and helping with opening and closing responsibilities.
Servers
Create a fun, welcoming guest experience while taking orders, delivering food and beverages, processing payments and keeping service moving during busy event periods.
Hosts
Be one of the first people guests interact with. Welcome guests, answer questions, provide directions, help organize lines and guest flow and set the tone for the experience.
Box Office and Ticketing Staff
Assist guests with ticket questions, ticket purchases, ticket scanning, entry issues and other front gate needs while keeping lines moving accurately and efficiently.
Axe Throwing Hosts
Bring energy to one of the event's interactive attractions. Welcome groups, explain rules and safety procedures, organize turns, monitor activity and help create a fun experience for guests.
Carnival Game Hosts
Run interactive carnival games, explain how each game works, engage with guests, distribute prizes and bring personality and energy to your station.
Fortune Tellers
Create an entertaining and memorable guest experience as part of the atmosphere of Jack's Pumpkin Pop Up. Strong personality, guest interaction skills and relevant experience are preferred.
Kitchen Staff
Support a busy seasonal food operation through food preparation, cooking, assembly, stocking, sanitation and maintaining a clean and organized work area.
Concessions
Take guest orders, operate POS systems, prepare or distribute food and beverages, maintain stocked stations and keep service moving during high volume periods.
Security
Help maintain a safe and organized environment by monitoring assigned areas, supporting access and crowd control, assisting with guest situations and communicating concerns through the appropriate event channels. Required licenses or credentials must be current where applicable.
Event Operations Support
This is the role for someone who likes being in the middle of everything. Help with event setup, restocking, supplies, guest flow, attraction support, signage, breakdown and other operational needs throughout the site.
WHAT IT'S LIKE TO WORK HERE
Jack's Pumpkin Pop Up is a live seasonal event, which means every shift can be different.
Expect busy nights, large crowds, music, attractions, food and beverage service and a lot happening at once.
You may start a shift in 1 area and be asked to help somewhere else when the event gets busy.
We are looking for people who enjoy that kind of environment.
This is a good fit for someone who would rather be moving, interacting with people and working as part of a big event team than standing around waiting for something to happen.
WHAT WE'RE LOOKING FOR
You do not need to have worked at a festival or pop up before to be a strong candidate for many of our positions.
Relevant experience in restaurants, bars, nightclubs, concerts, festivals, attractions, retail, hospitality, entertainment, customer service or other high volume environments is a plus.
More importantly, we are looking for people who:
Show up on time and are ready to work.
Are comfortable around large crowds and high guest volume.
Can stay friendly and composed when things get busy.
Have the confidence to interact with guests rather than waiting to be approached.
Can follow instructions and established safety procedures.
Pay attention to details while still working quickly.
Are willing to jump in and help outside their immediate station when needed.
Communicate clearly with other team members and supervisors.
Can work independently when assigned a station or responsibility.
Are comfortable standing and walking for extended periods during a shift.
Are comfortable working outdoors in changing fall weather when assigned to an outdoor position.
Can maintain a clean, organized and guest ready work area.
Are comfortable learning POS, ticket scanning or other event systems required for their position.
Have flexible seasonal availability, particularly during evenings and weekends.
Can handle the reality of live events, including changing guest volume, changing priorities and unexpected situations.
Bring a positive attitude and good energy to the event.
ROLE SPECIFIC REQUIREMENTS
Bartenders and applicable alcohol service positions
BASSET certification is required.
Bartenders must meet all applicable legal age requirements for serving alcohol.
High volume bartending experience is strongly preferred for bartender positions.
Experience using POS systems such as Toast or Square is preferred.
Candidates should be comfortable checking identification, following responsible alcohol service procedures and maintaining accuracy during high volume service.
Box Office, Ticketing, Concessions and other POS positions
Strong attention to detail and comfort processing transactions are important.
Previous POS, cashier, ticketing or customer service experience is preferred but not required for every position.
Candidates should be comfortable learning ticket scanning and payment systems.
Axe Throwing and Carnival Game Hosts
Strong guest interaction skills are important.
You should be comfortable speaking to groups, explaining rules clearly and keeping guests engaged while also enforcing attraction procedures.
Kitchen and Food Service Positions
Previous kitchen or food service experience is preferred for applicable positions.
ServSafe certification is preferred for applicable food service positions.
All required food handling and sanitation procedures must be followed.
Security
Previous security, venue, nightlife or event experience is preferred.
Candidates must possess any licenses or credentials legally required for the position they are hired to perform.
AVAILABILITY
This is a seasonal event position.
Seasonal full time and part time schedules are available.
Hours and shifts vary based on position, event schedule and availability.
Evening and weekend availability is especially important during the operating season.
COMPENSATION
Non tipped hourly positions: $18.00 per hour
Tipped positions: $12.96 per hour plus tips
For tipped positions, if wages plus tips do not equal the applicable Chicago minimum wage, Jack's Pumpkin Pop Up will make up the difference as required by law.
BENEFITS
Paid sick leave in accordance with Illinois law.
The following benefits are not offered for this position:
Medical, dental, or vision insurance
401(k) or retirement plan
Company match
Life insurance