Beverages, Coffee Making, Credit Cards, Customer Support/Service, Delivery Driving, Detail Oriented, Equipment Maintenance/Repair, Espresso Making, Housekeeping/Cleaning, Ingredient Preparation, Lift/Move 50 Pounds, Manual Dexterity, Mathematics, Multitasking, Order Picking/Packing, Organizational Skills, Physical Demands, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Quality Management, Reconciliation, Resolve Customer Issues, Security Protocols, Special Offers, Time Management, Up-Selling
LOCATION
San Diego, CA
POSTED
3 days ago
Barista
Destiny Coast - La Jolla, California
Destiny Coast, La Jolla's premier coastal dining destination, seeks a skilled and passionate Barista to join our team. You'll be responsible for creating exceptional coffee and tea experiences while providing outstanding service in our stunning oceanfront location.
Position Overview
The Barista will play a vital role in delivering our morning and afternoon beverage service, including our signature wellness smoothies and specialty coffee drinks. This position requires a detail-oriented professional who can maintain high standards of quality while managing multiple responsibilities in a fast-paced environment.
Essential Responsibilities
Beverage Preparation
Craft high-quality espresso drinks, pour-over coffee, and specialty beverages
Prepare signature wellness smoothies according to established recipes
Maintain consistency in drink preparation and presentation
Follow proper recipes and presentation standards for all menu items
Keep up to date with seasonal menu changes and special offerings
Customer Service
Provide warm, attentive service to all guests
Handle customer inquiries and resolve complaints promptly and courteously
Build rapport with regular customers and Elite Members
Make informed recommendations based on guest preferences
Escalate complex issues to management when necessary
Stay knowledgeable about menu offerings, ingredients, and preparation methods
Proactively upsell and promote menu items to enhance guest experience
Cash Handling & Operations
Process payments accurately using POS system
Handle cash, credit/debit cards, and digital payment methods
Provide correct change and receipts for all transactions
Maintain organized cash drawer and ensure accurate reconciliation
Follow established cash handling protocols and security measures
To-Go & Delivery Operations
Receive and process takeout and delivery orders from various platforms
Verify order details, quantities, and special requests
Coordinate with kitchen staff for timely order preparation
Properly package orders to maintain quality and prevent spillage
Work with delivery drivers and third-party services
Provide accurate delivery instructions and address any issues
Maintain organized takeout counter and packaging station
Cleaning & Maintenance
Keep work areas clean and organized throughout shift
Maintain cleanliness of coffee bar, equipment, and customer areas
Stock and organize supplies, condiments, and utensils
Assist with general cleaning duties including sweeping and mopping
Follow all food safety and hygiene standards
Properly clean and maintain coffee equipment
Team Collaboration
Work effectively with kitchen and wait staff
Communicate special requests and modifications clearly
Support positive and inclusive work environment
Assist with front of house tasks as needed
Help with seating guests and taking reservations when required
Required Qualifications
Minimum 1 year of specialty coffee experience
Knowledge of coffee preparation techniques and equipment
Food Handler's certification
Excellent customer service skills
Strong attention to detail
Basic math and cash handling abilities
Ability to multitask in fast-paced environment
Preferred Qualifications
Previous experience in upscale dining establishment