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Back Of House Shift Supervisor

Chick-fil-A

  • Wheaton, Illinois
  • 8 days ago

    Highlights

    Industry-Leading Customer Service : Join a team that prides itself on delivering the best customer service in the fast food industry. This is a part-time or full-time role that requires attention to detail, effective conflict resolution skills, and the ability to handle pressure while ensuring smooth operations.

    Numbers & Facts

    LocationWheaton, Illinois

    Description

    Here are Chick-fil-A, we are committed to creating lasting, positive change through servant-leadership. As a Kitchen/BOH Supervisor, you will play a vital role in our mission to continually refresh our guests, our community, and our team. This is a part-time or full-time role that requires attention to detail, effective conflict resolution skills, and the ability to handle pressure while ensuring smooth operations.



    Why You'll Love Working for Us:


    • Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
    • Growth Opportunities: We are committed to investing in our employees’ growth and development. We provide opportunities for career advancement, manager/leadership development, and ongoing training.
    • Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
    • Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
    • Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.


    Benefits:


    • Competitive compensation ($18-$22/hr, depending on availability and experience).
    • Health Benefits Contribution (full-time)
    • 401k
    • Access to scholarships at up to $2,500 per year
    • Sundays Off
    • Free Meals and Discounts
    • Flexible Scheduling


    Responsibilities:


    • Maintain positive working relationships and provide direction and feedback to all back-of-house employees.
    • Collaborate with the management team to train and track the performance of new Team Members.
    • Motivate Team Members to maintain high customer service scores.
    • Ensure timely completion of shift tasks and opening/closing responsibilities.
    • Take ownership of back-of-house facilities, ensuring organization and adherence to sanitation and food safety procedures.
    • Demonstrate a complete understanding of key positions in the back-of-house, including food preparation, dishwasher/utilities, and fryer.


    Qualifications and Skills:


    • Must be 18 years of age or older.
    • Must be willing to work a minimum of 25 hours per week.
    • Must be able and willing to open and/or close.
    • Experience as a leader, preferably in a customer service or front-of-house environment.
    • Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods.
    • Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
    • Team-oriented, adaptable, dependable, coachable, and strong work ethic.
    • Ability to communicate effectively with guests and team members as a supervisor/leader.


    Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

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