Automotive Client Experience Specialist

About Us

Comprehensive Benefits & Perks

• Medical & Dental Insurance
• Vision Discount Program
• 401(k) Plan with Match
• Paid Time Off and Vacation
• Life Insurance with AD&D Feature
• Ample Career Growth Opportunities
• Comprehensive Paid Training
• Exclusive Employee Vehicle Purchase Plans
• Proudly Family-Owned and Operated
• Long-Term Job Security
• Employee Assistance Program
• Worldwide Travel Assistance
• Commuter Benefits
• Health Reimbursement Account (HRA)
• Exclusive Discounts on Products and Services
• Above-Average Industry Pay
• Corporate 24-Hour Fitness Rates

Sales Compensation & Perks

• Competitive Base + Commission Pay Structure
• Lucrative Monthly and Annual Bonuses
• Unique and Highly Competitive Pay Plan
• Dedicated Paid Training Programs
• Complimentary Saturday Lunches

Key Responsibilities

• Nurture enriching, long-term relationships to build a loyal clientele for life.
• Exhibit world-class consultative selling skills, expertly guiding customers in selecting a vehicle that matches the iconic status and sophistication of the Cadillac lineup.
• Continuously refine product and sales acumen to establish yourself as an authoritative vehicle expert, mastering product offerings, optional packages, and cutting-edge automotive technologies.
• Deliver high-quality, professional demonstrations of both new and pre-owned luxury vehicles.
• Proactively follow up with buyers to ensure absolute satisfaction and drive successful referral business.
• Master objection handling and thrive in dynamic luxury sales environments.
• Collaborate and report directly to the Sales Manager regarding key objectives, planned activities, performance reviews, and market analyses.
• Bring your absolute "A-game" and an infectious, positive attitude to work every single day.

Candidate Qualifications

• Availability to work flexible hours, including weekends.
• A natural self-starter mentality driven by an ambitious, growth-oriented spirit.
• Eagerness to dive right in, master new product lines quickly, and continuously improve.
• Phenomenal communication and interpersonal skills when interacting with customers and team members alike.
• Professional, polished, and well-groomed personal appearance befitting a premier luxury showroom.
• Clean driving record and a valid driver's license.

Equal Opportunity Employer