Assist in managing daily store operations, including opening/closing procedures, cash handling, and inventory. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
Numbers & Facts
Location
West Point, GA
Description
Key Responsibilities:
Operational Support:
Assist in managing daily store operations, including opening/closing procedures, cash handling, and inventory.
Ensure adherence to Starbucks operational policies and standards.
Monitor and manage store staffing levels and schedules.
Team Leadership:
Support hiring, training, and development of partners.
Provide coaching and feedback to improve individual and team performance.
Foster a positive work environment that promotes teamwork and partner engagement.
Customer Experience:
Model excellent customer service and ensure all partners do the same.
Address customer concerns and resolve issues in a professional and timely manner.
Ensure a clean, safe, and welcoming store environment.
Business Management:
Support store manager in achieving sales goals and managing expenses.
Analyze store reports and metrics to improve performance.
Contribute to local store marketing and community involvement initiatives.
Qualifications:
1+ years of retail or restaurant supervisory experience (Starbucks experience is a plus).
Strong leadership, interpersonal, and communication skills.
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
High school diploma or equivalent (college degree preferred).