Position Details Position Information Department Financial Aid (XEM) Position Title Officer-Compliance Job Title Alternative Loan Program Coordinator (Internal Employment Opportunity) Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Yes Job Summary This is an Internal Employment Opportunity. The Office of Financial Aid is seeking a Alternative Loan Program Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position. Reporting to the Senior Assistant Director of Loans, the Financial Aid Alternative Loan Program Coordinator manages and oversees the daily operations of the university's private/alternative loan program, ensuring compliance with federal and state regulations, institutional policies, lender requirements, and industry standards. This role serves as a subject matter expert in private education loan processing, responsible for evaluating, certifying, and adjusting loans while maintaining effective internal controls and mitigating compliance risk. The Coordinator monitors loan origination and disbursement activity, identifies and resolves discrepancies, and ensures accurate reporting and reconciliation of loan funds in collaboration with leadership. Through analysis of loan data and processes, the position supports informed decision-making and recommends improvements to strengthen compliance, efficiency, and service delivery. In addition, the role provides consultation and guidance to students, families, and campus partners on private loan options, responsible borrowing, and financial literacy. The Coordinator develops and delivers educational resources and training while ensuring consistent application of regulatory requirements and institutional standards. This position operates with a high level of independence and accountability, supporting the Office of Financial Aid's compliance framework and contributing to the university's commitment to accurate, timely, and student-centered financial aid services. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS: Top 1.4% university in the world More research funding than all public universities in Oregon combined 1 of 3 land, sea, space and sun grant universities in the U.S. 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties 7 cultural resource centers that offer education, celebration and belonging for everyone 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates 35k+ students including more than 2.3k international students and 10k students of color 217k+ alumni worldwide For more interesting facts about OSU visit: https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. Free confidential mental health and emotional support services, and counseling resources. Retirement savings paid by the university. A generous paid leave package, including holidays, vacation and sick leave. Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. 2025 Best Place for Working Parents Designation! Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU. Key Responsibilities 50% PROCESSING LOAN ORIGINATION AND ADJUSTMENTS Serves as the lead compliance processor and decision-maker for private student loan certification requests, ensuring adherence to federal regulations, state laws, institutional policies, and lender-specific eligibility criteria Interprets and applies complex regulatory guidance to evaluate loan eligibility, resolve discrepancies, and ensure appropriate certification of private education loans Processes loan originations, adjustments, cancellations, and reallocations while ensuring compliance with internal controls and audit standards Monitors and reviews loan activity to identify and mitigate compliance risks, including overawards, enrollment changes, and census-related impacts Serves as a subject matter expert and primary liaison for lender and ELMOne system inquiries, providing consultation on compliance requirements and processing standards Reviews and approves cost of attendance and budget adjustments, ensuring alignment with regulatory limits and institutional policy Ensures accurate, timely, and compliant reporting of loan certifications, adjustments, and disbursement updates within system platforms Recommends process improvements to strengthen compliance controls, increase efficiency, and reduce risk exposure 15% SENDING AND RECEIVING ALTERNATIVE LOAN FILES Performs compliance monitoring of loan data exchanges by reviewing, troubleshooting, and resolving loan extraction and transmission errors Interprets lender response files and ensures updates to loan originations are accurate and compliant with regulatory and contractual requirements Processes and validates loan disbursement funding through ACH roster files, ensuring proper reconciliation and audit readiness Conducts regular aging report reviews to identify funds requiring return to lenders, ensuring compliance with eligibility rules and timelines Supports monthly reconciliation processes by analyzing discrepancies, validating data integrity, and ensuring compliance with financial reporting standards Documents processes and maintains records to support audit, compliance review, and regulatory reporting requirements 20% ADVISING Provides compliance-based advising to students and families regarding financial aid programs, ensuring accurate interpretation of federal regulations and institutional policies Counsels students on eligibility requirements, financial aid processes, and regulatory obligations, including completion of the FAFSA and loan responsibilities Advises students on Satisfactory Academic Progress (SAP) requirements, interpreting federal standards and institutional policies to guide academic and financial decision-making Serves as a compliance resource for university staff, community partners, and external agencies regarding financial aid regulations and funding programs Collaborates across departments to ensure consistent application of policies and to support equitable access to financial aid resources 10% LOAN INDEBTEDNESS AND FINANCIAL LITERACY Develops and delivers financial literacy programming that promotes responsible borrowing and aligns with regulatory guidance on student loan counseling Creates educational materials and outreach initiatives to improve understanding of loan indebtedness, repayment obligations, and financial planning Provides training and presentations to students and stakeholders, incorporating compliance requirements and best practices in financial education Collaborates with campus partners to design and implement programs that mitigate student loan risk and support informed financial decision-making 5% OTHER RESPONSIBILITIES Supports management with compliance reporting, data analysis, and special projects that inform operational and strategic decisions May participate in audits, program reviews, and compliance assessments, providing documentation and subject matter expertise as needed Maintains current knowledge of federal and state regulations, industry standards, and institutional policies through ongoing professional development Performs additional duties as assigned, including work outside standard hours to meet operational or compliance deadlines What You Will Need Bachelor's degree. Three years of experience as a Financial Aid Advisor/Counselor working in a Financial Aid Office, demonstrating ability to accurately award and revise financial aid according to Title IV aid regulations. Current working knowledge of Title IV financial aid programs and regulations. Experience working with underrepresented, high financial need student populations. Able to work independently with minimal oversight. Experience coordinating outreach, communications, and presentations for financial aid recipients. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have Master's Degree is Student Service Administration, Business, or other related field. Experience working with private student loans Fluent in a second language, preferably Spanish. Banner experience. ELM experience Working Conditions / Work Schedule Occasional evening and weekend work for Outreach events. Hybrid/remote work schedule may be offered, as agreed upon by the employee and supervisor. Pay Method Salary Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $60,600- $67,000 Link to Position Description https://jobs.oregonstate.edu/position_descriptions/179508 Posting Detail Information Posting Number P09879UF Number of Vacancies 1 Anticipated Appointment Begin Date 06/01/2026 Anticipated Appointment End Date Posting Date 04/24/2026 Full Consideration Date Closing Date 05/01/2026 Indicate how you intend to recruit for this search Competitive / Internal Special Instructions to Applicants This is an Internal Employment Opportunity. When applying you will be required to attach the following electronic documents: 1) A resume/CV; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information please contact: Jade Silver at Jade.Silver@oregonstate.edu or 541-737-6531. We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. Starting salary within the salary range of $60,600 - $67,000 will be commensurate with skills, education, and experience. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at employee.relations@oregonstate.edu. Supplemental Questions Required fields are indicated with an asterisk (). Internal employment opportunities are filled from within the institution by candidates who are current, or recent, members of the OSU Community. Please indicate how you meet this criterion. See: http://hr.oregonstate.edu/jobs/oeshtxt/111 for details. (Open Ended Question) Documents Needed to Apply Required Documents Resume Cover Letter Optional Documents VETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation - information uploaded to this field will be removed once reviewed)