Administrative Support Assistant (OA)

U.S. Department of Veterans Affairs

  • Washington, DC
  • 2 days ago
  • $50,460–$65,599 Per Year

Highlights

Serves as Lead Automated Data Processing Application Coordinator (ADPAC) and possesses above-average technical skills, knowledge of general computer operations and VistA clinical applications; in particular VistA application modules in the packages used by the assigned clinical service staff. Researches and provides feedback to staff who presents problems with Vista clinical applications, contacting appropriate Information Resource Management (IRM) and Health Administration Services staff, information Technology Specialists/HISs and/or other ADPACs in other services.

Numbers & Facts

LocationWashington, DC
Salary$50,460–$65,599 Per Year

Description

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Administrative Support Assistant (OA)

Department of Veterans Affairs

Veterans Health Administration

CW BIll Young VA Medical Center, Veterans Health Administration

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

The Administrative Support Assistant serves Nursing Service under the direct Supervision of the Chief Nurse of Nursing Operations but may receive direction from other leadership team members of Nursing Service. The position requires excellent relational and communication skills, advanced knowledge of and experience with computers, oral and written communication skills and the ability to work with others. Time management skills and a high level of judgement is necessary.

Learn more about this agency

Summary

The Administrative Support Assistant serves Nursing Service under the direct Supervision of the Chief Nurse of Nursing Operations but may receive direction from other leadership team members of Nursing Service. The position requires excellent relational and communication skills, advanced knowledge of and experience with computers, oral and written communication skills and the ability to work with others. Time management skills and a high level of judgement is necessary.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Bay Pines, FL

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $50,460 - $65,599 per year Pay scale & grade

GS 7

Promotion potential 7

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0303 Miscellaneous Clerk And Assistant

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBTC-12937787-26-JG Control number 879801200

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

Help

  • Responsible for formulating and administering policies and developing or coordinating directive material implementing these policies.
  • Responsible for day-to-day nursing service operations, supervision, and administration, identifying areas requiring attention and recommending course of action to the Chief Nurse for Nursing Operations.
  • Projects and studies typically require knowledge of the major issues of the service and/or facility goals and objectives, work processes and administrative operations.
  • Exercise judgment in choosing, interpreting, or adapting available guidelines to specific issues.
  • Independently research and analyze complex problems, present written and oral recommendations, while taking into full consideration the wide range of factors and requirements which affect the mission.
  • Adjust workload by defining objectives, priorities, and deadlines, without undue stress.
  • Administers and supports Nursing Operations and Nursing Service assigning and unassigning trainings and pulling reports.
  • Assists in the coordination of administration staff coverage and distribution of workload among available office support staff daily for all PSAs in Nursing Service.
  • Researches and provides feedback to staff who presents problems with Vista clinical applications, contacting appropriate Information Resource Management (IRM) and Health Administration Services staff, information Technology Specialists/HISs and/or other ADPACs in other services.
  • Serves as Lead Automated Data Processing Application Coordinator (ADPAC) and possesses above-average technical skills, knowledge of general computer operations and VistA clinical applications; in particular VistA application modules in the packages used by the assigned clinical service staff.

Work Schedule: Monday - Friday, 7:30AM - 4PM

Position Description Title/PD#: Administrative Support Assistant (OA)/PD09243A

Physical Requirements: The work is relatively sedentary. The work may require walking, standing, bending, and carrying light items such as books, papers and files. Traveling off station to various meetings is necessary and working some overtime hours may be necessary.

Preferred Experience: Experience in program-specific missions with data-driven outcomes. Ability to manage multiple, concurrent projects and collaborate with various stakeholders. Use software applications (email, spreadsheets, databases). Compose and edit correspondence and meetings. Monitor office supplies and equipment.

Requirements

Help

Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; including Resume, Transcripts, etc. is required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. VA is unable to make assumptions about qualifications if not clearly listed.

Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.

Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:

  • Provide administrative support functions within a healthcare facility.
  • Experience with procurement processes necessary to obtain goods and services for an office.
  • Perform automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics.
  • Assist in the formulation and execution of budget estimates to include updating budget spreadsheets which are used in briefings.
  • Researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues.

Proficiency Requirement: 40 words per minute required.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

Documents Accepted:

  • Cover Letter
  • License
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Transcript

Documents Required:

  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/19/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12937787.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Jorge Gutierrez Neri

Phone 813-816-7155 X100167 Email Jorge.GutierrezNeri@va.gov Address CW Bill Young Department of Veterans Affairs Medical Center

10000 Bay Pines Boulevard

Bay Pines, FL 33744

US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

Documents Accepted:

  • Cover Letter
  • License
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Transcript

Documents Required:

  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/19/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12937787.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Expand Hide how to apply

Agency contact information

Jorge Gutierrez Neri

Phone 813-816-7155 X100167 Email Jorge.GutierrezNeri@va.gov Address CW Bill Young Department of Veterans Affairs Medical Center

10000 Bay Pines Boulevard

Bay Pines, FL 33744

US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Veterans Health Administration

OUR MISSION: - "To fulfill President Lincolns promise to care for those who have served in our nations military and for their families, caregivers, and survivors". How would you like to become a part of a team providing compassionate care to Veterans?

Bay Pines VA Healthcare System (BPVAHCS) is a level 1a, tertiary care facility headquartered in the Saint Petersburg area. The healthcare system operates nine facilities to include the main medical center and eight outpatient locations in central southwest Florida. More than 4,100 BPVAHCS employees serves over 110,000 Veterans yearly by providing a full range of high quality medical, psychiatric, and extended care services in outpatient, inpatient, residential, nursing home, and home care settings.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.

The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Agency contact information

Jorge Gutierrez Neri

Phone 813-816-7155 X100167 Email Jorge.GutierrezNeri@va.gov Address CW Bill Young Department of Veterans Affairs Medical Center

10000 Bay Pines Boulevard

Bay Pines, FL 33744

US

Visit our careers page

Learn more about what its like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

http://www.vacareers.va.gov/.

Summary

The Administrative Support Assistant serves Nursing Service under the direct Supervision of the Chief Nurse of Nursing Operations but may receive direction from other leadership team members of Nursing Service. The position requires excellent relational and communication skills, advanced knowledge of and experience with computers, oral and written communication skills and the ability to work with others. Time management skills and a high level of judgement is necessary.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Bay Pines, FL

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $50,460 - $65,599 per year Pay scale & grade

GS 7

Promotion potential 7

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0303 Miscellaneous Clerk And Assistant

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBTC-12937787-26-JG Control number 879801200

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