Administrative Support Assistant 3

Administrative Support Assistant 3

Salary

$41,932.80 - $61,380.80 Annually

Location

Des Moines - 50315 - Polk County, IA

Job Type

Full-time

Job Number

27-01107

Agency

216 Department of Insurance & Financial Services - Insurance

Opening Date

10/21/2026

Closing Date

11/4/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

employment@iid.iowa.gov

• Description
• Questions

Job Description

The Iowa Insurance Division (IID) is recruiting to fill an Administrative Support Assistant 3 position in the Product and Producer Regulation Bureau. The Administrative Support Assistant 3 will assist with the Producer Licensing and Continuing Education programs, duties of which include but are not limited to:

• Perform daily licensing tasks including obtain and compile producer application information, review the information to determine appropriateness for licensure, and prepare correspondence to producers regarding their applications.
• Assist with administrative duties for disciplinary action against producers.
• Process licensing payments.
• Answers producer questions regarding continuing education (CE) database systems, CE requirements and other CE policies and procedures.
• Provide support to the reception area such as answer and direct Division wide incoming calls and greet customers.

Applicants should have strong attention to detail, be customer focused and be able to work in a fast-paced environment.

The Iowa Insurance Division offers a strong team culture and a respect for work-life balance. We have a competitive total compensation package for all our full-time

employees, including:

• Iowa Public Employees Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Health, Dental and Vision Insurance
• Vacation and Sick Leave
• Paid Holidays (9 days/year)

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

01

Do you understand that the information provided on your application and resume must be truthful, honest, and accurate to the best of your knowledge?

Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?

• Yes
• No

04

Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes
• No

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?

• Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
• I am not a current permanent State of Iowa executive branch employee
• I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Required Question

Employer State of Iowa

Agency 216 Department of Insurance & Financial Services - Insurance Address 1963 Bell Ave

STE 100

Des Moines, Iowa, 50315

Website https://iid.iowa.gov/