Administrative Support Assistant 3 - Administrative Office

Administrative Support Assistant 3 - Administrative Office

Salary

$41,932.80 - $61,380.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

27-00375

Agency

428 Department of Inspections, Appeals & Licensing - Public Defender

Opening Date

08/05/2026

Closing Date

8/19/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Jeff Wright, jwright@spd.state.ia.us

• Description
• Questions

Job Description

Do you enjoy helping others and want to make a significant impact in what you do? If yes, look no further!

The Iowa State Public Defender's Office is seeking a highly motivated, skilled, and enthusiastic Administrative Support Assistant 3 to provide clerical support in our Des Moines office located in Polk County, Iowa.

Who We Are

The mission of the Office of the State Public Defender is to ensure that all indigent persons in Iowa are provided high quality legal representation in criminal, juvenile, and other eligible proceedings in the most efficient and fiscally responsible manner.

What You'll Do

As an Administrative Support Assistant 3 in this position, you will:

• Assist attorneys and investigators with Project to Preserve Families initiative, including preparing complex legal reports, subpoenas and forms.
• Accurately prepare, maintain and organize case files and trial notebooks. Proficient use of EDMS (Iowa Courts Electronic Data Management System). Collect, download, and categorize electronic discovery, including audio, video, and written materials from multiple sources, to be utilized in the analysis of criminal matters.
• Maintain and log data from referrals and providers to ensure accurate reporting and case assignments. Verify information including data entry, conflict searches, case maintenance, document merges, close-out procedures, file destruction, and reports. Verify database information for accurate and timely statistical reporting utilized by SPD Administrative Office for budget and caseload projection analysis.
• Accurately answer questions from clients and client family members concerning court dates and case status. Explain letters, court orders, or other legal documents. Review incoming mail and court documents and identify correspondence of a sensitive or important nature and take appropriate action.
• Monitor office supplies and determine when supplies are required. Evaluate resources for best prices and quantities and determine if order is consistent with budget. Complete and submit RFPs, miscellaneous claim forms and travel payment vouchers as needed.
• Complete other assignments at the direction of the Public Defender Supervisor.

What We're Seeking

The successful candidate for this fast-paced position is a motivated, organized, and a detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, and work well in a team environment.

Desired skills and abilities include:

• Strong written and verbal communication skills.
• Good computer skills - preference given to those with experience in Google Workspace, Microsoft Office, databases, spreadsheets, and legal case management systems.
• Customer-centric attitude and demeanor.
• Displays high standards of professional and ethical conduct.
• Good people skills - this position requires regular contact with Public Defender clients, clerks, judges, county attorneys and service providers, good people skills are necessary.
• Legal experience desired.

What We Offer

When you join the SPD, you become a part of a strong team culture that is committed to serving the community. In addition to providing respect for work-life balance, we have a competitive total compensation package for all of our full-time employees, including:

• Robust benefits, including excellent health, dental, life and vision insurance.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• On the job training by dedicated, experienced professionals.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
• Access to an on-site employee fitness center (6200 Park Avenue location only).

For additional information on benefits click here.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Embark on a rewarding career dedicated to public service and make a difference with us!

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Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?

• Yes
• No

04

Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes
• No

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?

• Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
• I am not a current permanent State of Iowa executive branch employee
• I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Required Question

Employer State of Iowa

Agency 428 Department of Inspections, Appeals & Licensing - Public Defender Address 6200 Park Avenue; Suite 1

Des Moines, Iowa, 50321

Website https://spd.iowa.gov/