Administrative/Practice Coordinator

Summary:

• Location: Oakland
• Duration: 13 weeks
• Schedule: Mon-Fri 0830-1700, no weekends

Responsibilities:

• Represent the administrative team as the public face of the practice.
• Support practice operations and customer service recovery and intervention efforts.
• Provide support to all functions of the administrative teams, including CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
• Maintain all routine clerical operations and communications.
• Adhere to the company's House and Telephone Standards.
• Facilitate and ensure the accuracy of information flow between medical, hospital staff, and departments.
• Work at any company campus as needed and scheduled.

Requirements:

• Must be an employee of the submitting agency.
• Not open to non-APeX trained candidates.

Preferred Skills:

• Customer service skills.
• Appointment scheduling and registration.
• Effective communication skills.
• Attention to detail.
• Time management skills.