Administrative Assistant – Healthcare / Hospital

Job ID: 179289
Location: Plymouth, MA
Duration: 3-Month Contract
Work Arrangement: 100% Onsite
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Client: Beth Israel Lahey Health Hospital

Job Summary

Sigma, Inc. is seeking an experienced Administrative Assistant to support Beth Israel Lahey Health Hospital in Plymouth, MA. This is an onsite healthcare administrative opportunity for a professional with at least 2 years of administrative assistant experience, strong customer service skills, and hands-on experience using Epic in a healthcare or hospital environment.

The ideal candidate will be comfortable working with patients, answering high-volume telephone calls, performing patient check-in, and providing professional administrative support in a fast-paced clinical setting. Cancer center experience is highly preferred.

Key Responsibilities

• Provide administrative and front-desk support in a hospital or healthcare environment.
• Greet patients and provide professional, courteous customer service.
• Perform patient check-in and assist patients with registration-related needs.
• Answer and route incoming telephone calls accurately and professionally.
• Use Epic to access and document patient information and complete required administrative tasks.
• Communicate effectively with patients, healthcare staff, providers, and other departments.
• Maintain accurate records and documentation.
• Support daily administrative operations and assist with scheduling and other clerical activities as assigned.
• Handle sensitive patient information in accordance with applicable privacy and confidentiality requirements.
• Maintain a professional and organized work environment.
• Perform additional administrative duties as needed to support the healthcare team.

Required Qualifications

• 2+ years of Administrative Assistant experience required.
• Epic experience required.
• Previous experience in a healthcare, hospital, medical office, or clinical environment strongly preferred.
• Excellent customer service and interpersonal communication skills.
• Experience answering and managing telephone calls.
• Experience with patient check-in and front-desk healthcare operations.
• Strong organizational and administrative skills.
• Ability to work effectively in a fast-paced healthcare environment.
• Strong attention to detail and accuracy.
• Ability to work onsite in Plymouth, MA, Monday–Friday, 8:00 AM–4:30 PM.

Preferred Qualifications

• Previous experience working in a cancer center, oncology practice, or cancer care setting.
• Experience with Beth Israel Lahey Health (BILH) systems or workflows.
• Medical receptionist, patient access, patient registration, or hospital administrative experience.
• Experience supporting physicians, nurses, clinical teams, or patients.
• Familiarity with electronic medical records and healthcare scheduling systems.

Important Eligibility Requirement

Former Beth Israel Lahey Health (BILH) employees must have been separated from BILH for at least 6 months and must have left in good standing to be eligible for this position.

A BILH coversheet is required at the time of candidate submission.