Highlights

Supports the pharmacy team in a high-volume document-processing environment by managing administrative tasks, processing requests, and maintaining accurate documentation. Strong organizational skills and the ability to work accurately in a fast-paced environment.

Numbers & Facts

LocationLittle Rock, AR

Description


Customer Service Representative


Job Summary


Supports the pharmacy team in a high-volume document-processing environment by managing administrative tasks, processing requests, and maintaining accurate documentation.

Responsibilities
  • Process requests received through fax and email.
  • Prepare and process approval and denial determination letters.
  • Handle administrative processing and documentation.
  • Combine, separate, and organize documents using Adobe Acrobat.
  • Prepare documents for mailing or faxing.
  • Manage high volumes of requests while maintaining accuracy and meeting deadlines.

Requirements
  • At least two years of administrative and document-processing experience.
  • Proficiency in Microsoft Outlook, Excel, and Word.
  • Experience using Adobe Acrobat to combine and separate PDF documents.
  • Strong attention to detail and organizational skills.
  • Ability to manage high-volume workloads and meet deadlines.
  • Ability to learn new processes quickly and adapt to intensive training.

Skill
  • Administrative support
  • Document processing
  • Data organization
  • Microsoft Office proficiency
  • Adobe Acrobat
  • Written communication
  • Time management

Summary Qualification
  • Administrative assistant or administrative support experience, preferably within a pharmacy or healthcare environment.
  • Familiarity with medical terminology, medication names, and healthcare processes is beneficial.
  • Strong organizational skills and the ability to work accurately in a fast-paced environment.


Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

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