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Administrative Assistant: IV

inSync Staffing Inc.

  • El Cajon, CA
  • 1 day ago
  • $35–$37.14 Per Hour

Highlights

The ideal candidate has strong customer service experience, excellent organizational skills and the ability to multitask and solve problems in a fast-paced environment. This position involves coordinating gas and electric crews, scheduling inspections, responding to customer inquiries and maintaining accurate project documentation.

Numbers & Facts

LocationEl Cajon, CA
IndustryStaffing/Employment Agencies
Salary$35–$37.14 Per Hour
Company Size50 to 99 employees
Year Founded2014
Websitehttp://www.insyncstaffing.com/default.html

Description

Job Title: Administrative Assistant IV / Service Coordinator
Pay: $35.00-$37.14
Hours: Monday Friday, 6:30 AM 3:30 PM
Location: El Cajon, CA 92020 Hybrid (Monday Thursday onsite, Friday remote)
Overview
We are seeking an experienced Administrative Assistant / Service Coordinator to provide administrative and customer service support for utility service planning operations. This position involves coordinating gas and electric crews, scheduling inspections, responding to customer inquiries and maintaining accurate project documentation.
The ideal candidate has strong customer service experience, excellent organizational skills and the ability to multitask and solve problems in a fast-paced environment.
Required Skills
  • Minimum of 2 years of customer service experience.
  • Strong technical problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to multitask, prioritize responsibilities and manage multiple requests.
  • Proficiency in Microsoft Outlook, Word and Excel.
  • Strong typing and general computer skills.
  • Excellent organizational skills and attention to detail.
  • Ability to coordinate schedules and communicate effectively with customers and internal teams.
Job Description
  • Provide administrative support to the Service Planning department.
  • Answer incoming phone calls and emails and respond to customer inquiries.
  • Provide customers with updates on project status and scheduling.
  • Coordinate and schedule gas and electric crews for service-related projects.
  • Schedule trench inspections and communicate appointment details.
  • Print and organize construction plans, maps and project documentation.
  • Maintain accurate scheduling records and administrative files.
  • Assist with technical problem-solving and resolve customer service issues.
  • Coordinate with internal departments to ensure timely completion of service requests.
  • Complete special assignments and additional administrative tasks as needed.
Preferred Skills
  • Previous experience in utility services, construction coordination or service scheduling.
  • Experience coordinating field crews or managing service appointments.
  • Familiarity with technical drawings, construction plans or utility maps.
  • Strong proficiency in Microsoft Office applications.
  • Experience handling high volumes of customer inquiries and competing priorities.
Education Requirements
High school diploma or equivalent required.


Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About Company

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.

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