Administrative Assistant III

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

We are seeking a highly organized and proactive Administrative Assistant to provide comprehensive support to 2–3 senior Technology Executives. This role requires a professional who can manage complex calendars, coordinate meetings and events, handle confidential information with discretion, and serve as a liaison between executives and internal/external stakeholders. The ideal candidate will possess strong communication skills, a high level of attention to detail, and the ability to thrive in a fast-paced, dynamic environment. 

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems
• Provide day-to-day administrative support including calendar management, travel arrangements, expense processing, and meeting coordination. 
• Prepare executive-level presentations, reports, and correspondence. 
• Organize and support recurring meetings such as town halls, skip-levels, and All Hands sessions. 
• Assist with planning and logistics for in-person meetings and off-site events. 
• Compile weekly summaries of key events, decisions, and upcoming priorities. 
• Maintain confidentiality and exercise sound judgment in handling sensitive information. 
• Serve as a point of contact for internal teams regarding administrative processes and inquiries. 
• Collaborate with Business Support Managers and other administrative staff to ensure seamless operations. 
• Track and follow through on action items and deliverables across multiple business lines. 
• Support initiatives related to financial data, HR, workforce management, and project coordination. 

Required Qualification:

• Minimum of 5 years of experience supporting executive-level management, preferably in a technology or financial services environment. 
• Exceptional verbal and written communication skills. 
• Strong organizational and time management abilities with a focus on attention to detail. 
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint). 
• Ability to manage multiple priorities and adapt to changing demands. 
• Experience handling confidential information with tact and diplomacy. 
• Self-starter with the ability to work independently and collaboratively. 
• Comfortable working across global time zones and with diverse teams. 

Desired Qualifications:

• Experience with Concur or similar expense management systems. 
• Background in technology or understanding of technical programs and components. 
• Exposure to financial data, HR processes, and project support. 
• Demonstrated ability to build and maintain strong partnerships across business units. 

Skills:

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Shift:

Hours Per Week: