Administrative Assistant II (Full-Time)

Administrative Assistant II (Full-Time)

Salary

$18.74 - $23.43 Hourly

Location

WI, WI

Job Type

Full-Time

Job Number

2026-05641

Division

Employer & Educational Community Services

Opening Date

04/28/2026

Closing Date

5/12/2026 10:00 PM Central

Application Requirements

NOTE an updated resume and a cover letter is required at the time of application for this position. Typing "See Resume" in lieu of application completion will not be acceptable. Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Salary determination will be based on years of credited experience listed on the job application only so please include complete work history.

• Description
• Benefits
• Questions

Description

The Administrative Assistant II, provides advanced administrative support to the department and key team members by performing a wide range of complex clerical, organizational, and communication tasks. This role involves managing multiple schedules, overseeing office systems, and coordinating various aspects of daily operations. The Administrative Assistant II is responsible for overseeing office projects, maintaining confidential documents, preparing reports, and ensuring the office runs efficiently.

This position requires a higher degree of independence, multitasking, and problem-solving, contributing to the overall productivity of the team and department. Supervision received is general in nature using established procedures and general objectives and limited to problems or unusual conditions. Works both independently and with staff in a teamwork approach.

Milwaukee Area Technical College (MATC) is Wisconsins largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Characteristic Duties and Responsibilities

• Administrative Support: Provides comprehensive administrative support to the department by maintaining the filing system, completing data entry, and assisting with the preparation of documents, reports, and correspondence. Manages and coordinates appointments, meetings, and conference room reservations with attention to detail and timely follow-up. Assists staff and management with both routine and specialized tasks.
• Project Coordination: Assists with tasks related to department projects, ensuring timely completion. May assist in leading smaller departmental projects or initiatives. Contributes ideas for process improvement and efficiency.
• Technology Integration Support: Assists in the implementation of software or department technologies. Provides support for advanced office tools (e.g., project management software, data analytics tools, etc.), including troubleshooting minor technical issues. May assist with some training.
• Maintains Office and Supplies: Ensures the office is kept clean, organized, and functional at all times. Performs office inventory management and proactively orders supplies when necessary. Maintains office equipment, ensuring that all tools and resources are fully operational.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness, and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with students, staff, faculty, and administrators.
• Continuous Learning & Professional Development: Maintains informed on emerging technology trends and common user issues in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position-including monitoring expenditures and assisting with fiscal tracking to ensure the efficient operation of the division and support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Minimum Education and Experience

• At least a high school diploma or equivalent
• At least three (3) years of administrative office experience

Preferred Education & Experience:

• An associates degree with coursework in business, or related field
• At least two (2) years of administrative office experience to include monitoring expenditures and assisting with fiscal tracking

KNOWLEDGE, SKILLS, & ABILITIES

• Excellent communication and interpersonal skills, with emphasis on strong organizational skills.
• Ability to understand, interpret and explain rules, regulations, procedures, and written and oral instructions.
• Ability to respond professionally to inquiries, complaints and information from various stakeholders.
• Experience utilizing record keeping and experience with document maintenance, retention and organization protocols.
• Ability to overcome obstacles by engaging internal and external resources.
• Ability to complete projects in a higher education setting.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective work relationships with students, faculty, staff, representatives of outside agencies, educational institutions, and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations.
• Proficiency in the use of computers and software specific to position, including spreadsheets and Google Suite.
• Ability to successfully work independently.

Supplemental Information

Start Date: This position supports the Community Education Division and is available to start as soon as possible.

Position Details: This is a full-time hourly position, with a pay range of $18.74- $23.43.

• Hours: 100% IN PERSON, 38.75 hours per work week, year round. The hours would be 8am to 4:30pm on some days and 9:30am to 6pm on others.

• Location: primarily based out of our Walkers Square location with the ability to flex to other locations as needed

Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited.

Compensation: Hourly rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicants employment and educational background as listed on the job application.

Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application.

Please follow these steps.

1. Complete the Employment Application in its Entirety

You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered.

2. Attach All Required Documents (At Time of Application)

• Cover Letter

• Resume (up-to-date)

• Please note, submission of a resume does not satisfy the requirement for a thoroughly completed application.

Interview: The first round of virtual interviews (In-Person, or Spark Hire/One-Way) will be scheduled within two to three weeks of position closing date.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu. .

Health Insurance

• MATC offers a choice between two medical insurance plans. See below for plan types:
• Low Deductible PPO
• High Deductible PPO

Upon selection, the coverage begins the first of the month following start date. You will have 30 days from your start date to enroll. MATC contributes a generous percentage towards medical insurance premium. Both medical plans include prescription drug coverage at no additional cost to employees. Employees are offered an option to enroll in a Health Care Flexible Spending Account (FSA) with the selection of the Low Deductible PPO plan. Employees are offered an option to enroll in a Health Savings Account (HSA) with the selection of the High Deductible PPO plan with employer contributions.

Dental Insurance

• MATC offers a group dental plan through Delta Dental.
• Upon selection, the dental insurance plan coverage begins the first of the month following start date.
• Annual maximum per covered person is $2,500; plan covers preventive, routine, restoration, and has an orthodontic benefit for dependents up to age 19.

Vision Insurance

• MATC offers a group vision plan through Superior Vision..Upon selection, the vision insurance plan coverage begins the first of the month following start date.
• Plan covers eye exam, frames, lenses and contact lenses.

Group Life Insurance

• MATC offers group term life insurance benefits through Madison National Life Insurance Company effective the first of the month of start date and is fully paid for by the College. The amount of insurance is based upon the employee's annual earnings rounded to the higher $1,000.00. The benefit is doubled in the event of accidental death.
• Supplemental Life Insurance is also available at group rates for employees, spouses, and dependents to purchase.

Long-Term Disability

• MATC offers long-term disability insurance through Madison National Life Company after 30 days of employment and is fully paid for by the College. Benefits provided are equal to 66 2/3% of base monthly earnings.

Flexible Spending Accounts

• MATC offers two types of Flexible Spending Accounts (FSA):
• Health Care FSA
• Dependent Care FSA

This type of benefit allows employees to set aside pre-tax dollars per calendar year for a variety of medical, dental, and vision expenses (for a Health Care FSA) and for day care expenses for children under 13 or family members that are dependent on you for more than half their support (for a Dependent Care FSA) up to a maximum amount.

Retirement Savings

• Regular full-time employees of MATC who are hired for greater than 12 months become members of the Wisconsin Retirement System (WRS)'s pension system as of day one of employment. The College currently pays the full cost of the employer contribution (6.9%), and the employee pays the full part of the employee contribution of 6.9% of salary. There is a five year vesting period requirement in order to qualify for any employer contributions made on the employees behalf. Contribution rates are subject to change annually as set by the State.
• In addition to the WRS pension account, employees may enroll in other optional retirement savings plan such as a 403(b) account or a 457 account on a pre-tax or post-tax basis.

Sick Leave

• MATC offers employees a generous sick leave plan per year.
• Each employee may accumulate up to 165 days of full sick leave with an unlimited accumulation of half pay sick leave.

Vacation

• MATC offers a vacation policy to employees for the purpose of rest and relaxation.
• Vacation is earned at a generous rate each year of employment. (Not available for Instructors)

Paid & Flexible (Floating) Holidays

• MATC offers 12 paid holidays for non-Faculty positions and 7 paid holidays for Faculty positions.
• MATC provides two flexible (floating) holidays per employee per year. (Not available for Instructors).

Tuition Benefits:

• Employees are eligible for tuition reimbursement and waiver after completing probationary period.
• Amount allowed per fiscal year is 18 credits at MATC or $1,400 at other accredited institutions.

01

Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Have you included and fully completed the education and experience information on your application?

• Yes
• No

02

Do you have at least a High School Diploma or GED equivalency?

03

Do you have an Associate degree or higher?

• Yes
• No

04

How many years of administrative support experience do you have in a fast-paced environment? Note please only count administrative experience which centers on organizational support, software proficiency, and complex office tasks.

• Less than 2 years
• 2 - 4 years
• 4 to 6 years
• 6 or more years

05

Please select below any administrative systems you have experience utilizing:

• HRIS (e.g. Ellucian/Cosmo or other)
• Reporting database (e.g. CROA Reporting or other)
• Applicant Tracking Systems ATS (e.g. NeoGov or other)
• Online Learning Mgmt System (e.g. Blackboard or other)
• Payroll Systems

06

Do you have budget monitoring and/or fiscal reporting experience? If yes, please explain what you have specific related duties you have done environment below. If not, type n/a.

07

Please describe your front facing customer service experience including the number of years. (e.g. Front-facing customer service cashiering (or similar) in a retail/restaurant environment where you needed to have transaction accuracy and speed).

08

Do you have experience working in a technical college or higher education environment?

• Yes
• No

09

Job Parameters: - Full-time, 38.75 hours a week year-round ON-SITE position - Milwaukee downtown location, 5 days a week - Hours are approximately 8:30 am - 4:30 pm M-F - Pay range is $18.74 - $23.43 per hour. Are these hours, location and pay range acceptable to you? Please type comments below.

10

List days and hours of availability. Please be specific.

11

This position has a probationary period of six (6) months. The person, including internal employees, who is hired for this role would not be able to transfer into another role within the college until the six (6) month probationary period has been completed. Is this acceptable to you?

12

(INTERNAL Staff APPLICANTS ONLY) Are you past your probationary period with MATC? This means six (6) months if you are a current full-time employee and twelve (12) months if you are a current part-time employee. (EXTERNAL APPLICANTS TYPE N/A)

13

Internal MATC employees CANNOT hold two positions at the college at the same time. This includes faculty and staff or any combination. (e.g. holding a full-time position and adding a part-time position AND/OR holding two-part time positions). If you are an external application, type n/a. Do you understand this policy?

14

(INTERNAL APPLICANTS ONLY) Please list all positions previously and currently held at the college. (External applicants type N/A)

Required Question

Employer Milwaukee Area Technical College

Address 700 W. State

Milwaukee, Wisconsin, 53203

Phone 414-297-6529

Website http://www.matc.edu