Administrative Assistant I

• Area of Interest: Administrative and Clerical
• FTE/Hours per pay period: .01
• Department: Message Center
• Shift: Every Other Weekend
• Job ID: 186866

Overview

The Administrative Assistant I NE is responsible for providing support to departments and/or healthcare teams with administrative tasks of low complexity. The role works with the administrative team to handle day-to-day communication, scheduling, and coordination of office operations. The role handles phone calls, emails, and correspondence, orders office supplies, and ensures the maintenance of office equipment. The role supports maintaining records, performing data entry, making travel arrangements, and preparing reports, as well as medical billing and insurance documents. The role performs basic administrative and clerical tasks while adhering to privacy and confidentiality standards in all administrative tasks.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.  Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Provide basic administrative and clerical support to departments and healthcare teams.
• Route phone calls, emails, and communications to appropriate staff.
• Respond to routine inquiries from staff, patients, and visitors with professionalism.
• Schedule meetings, appointments, conference calls, and office events.
• Assist with travel arrangements, including transportation and accommodations.
• Manage incoming and outgoing correspondence and ensure follow-up.
• Maintain patient, staff, and departmental records in compliance with privacy standards.
• Perform data entry and assist with reports, spreadsheets, and documentation.
• Maintain office supplies and support an organized office environment.
• Prepare patient forms and assist with medical billing and insurance documentation.

Qualifications

Education:

• High school diploma or equivalent (GED) required.
• Preferred: Associates degree in a business- or medical-related field.

Experience:

• At least 1 year of experience in administrative, business, or medical related field.

License(s)/Certification(s):

• None