Administrative assistant, clinic attendant

Solely Therapeutic massage is looking for an office coordinator and receptionist part-time for weekends and a couple evenings as able. Max 15 hours per week. Friday shift from 2:45pm - 8 pm is required.

If you are the ideal candidate, you would describe yourself as friendly, engaging, confident, and professional with verbal and written communication, organized, trustworthy, and able to follow a checklist of daily tasks between in-person interactions.

If you enjoy the idea of being in the “front of the house”, giving exceptional first impressions, and working in a local business where the owner is part of the team, this is a perfect position for you! 

Our systems are paperless, and the ideal candidate will already feel comfortable learning and using online booking software and taking credit card payments. 

General duties:

• Confidently booking appointments and retaining current clients by using our sales scripts. 
• Assuring intake forms are complete. 
• Answering calls and texts throughout the day
• Creating posts (a chance to be creative/artistic) and posting on social media and Google my business
• Learning to ask the right questions, educating clients about our services, then placing clients with the best fit for their needs, goals, and schedules.
• Optimizing our therapist's schedules to provide the most availability. 
• Greeting clients in person and giving consistently great service in person and over the phone.
• Nurturing our relationship with clients through giving personal service and the little amenities our clients expect.
• Helping support our event space renters by providing tours and getting necessary paperwork 

Office maintenance, opening, and closing the office

• Depending on your shift, you will be responsible for opening or closing the office and assuring the building is secured before you leave. 
• The opening shift will help set up before therapists arrive. 
• Throughout the day, you will help keep laundry in rotation, assure trash is taken out, and assure bathroom and common spaces stay clean and a light cleaning checklist. 
• Our therapists also have their own responsibilities which you will help assure they complete. 

Compensation will be based on experience. A clean background and reference check is required for this position.