Administrative Assistant - Center for Couple & Family Therapy - Anne Spencer Daves College of Education, Health, and Human Sciences

Department

Center for Couple & Family Therapy (CCFT) in the Anne Spencer Daves College of Education, Health, and Human Sciences

Responsibilities

• This position serves as the Administrative Support Assistant for the Anne Spencer Daves College of Education, Health, and Human Sciences' Center for Couple & Family Therapy (CCFT). This position will operate independently on a variety of matters to ensure daily operations of the CCFT.
• Responsible for a wide variety of administrative and office support duties, including, but not limited to, ordering and receiving supplies, performing office inventory, submitting work orders, and preparing a variety of materials (routine correspondence, basic reports, forms, etc.).
• Responsible for therapist scheduling, clinic and waitlist databases. Maintains scheduling, client files, and accounts receivable in the electronic medical records system, Owl Practice.
• Manages front reception duties related to phones and scheduling operations. Assists faculty, students and visitors with questions related to the Center for Couple and Family Therapy. Serves as first point of contact for clients. Accepts client payments for services, including past due balances, ensuring credit card policies and procedures are followed.
• Assists in training and working alongside undergraduate intern students in administrative responsibilities related to checking clients in and scheduling. Analyzes and makes recommendations on office operational needs to Center Director. Other duties as assigned.

Qualifications

High School diploma or equivalency and two years experience or a combination of post high school education and experience equal to two years.

Preferred Qualifications

• Ability to perform basic mathematical calculations
• Excellent writing, communication, organizational, and time management skills.
• Ability to understand, analyze, and interpret documents such as informed consent documents and assessment materials.
• Ability to maintain a professional, confidential work environment.
• Ability to work with emotional callers/visitors in a professional and courteous manner.

Contact Info

Kristy Greene

University Information

One of the nations elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

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How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans Preference

Certain service members and veterans, and the spouses and family members of such service members and veterans, Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for Veterans' Preference eligibility requirements and Veterans' Preference required documentation (PDF), or call FSU Human Resources at (850) 644-6034.

Considerations

This is an USPS (University Support Personnel System) position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.