Administrative Assistant - Care Management Dept

General Description: Under general supervision, responsible for administrative duties for a department keeping day-to-day business operations on track.

Essential Responsibilities:

• Performs various complex technical and clerical functions in support of departmental staff.  

• Will prepare and maintain a variety of records, files and documents including information of a confidential nature. 

• May gather information and develop summaries.  

• May assist with documenting the development of the department budget and operational plans.  

• May recommend changes to office procedures to improve the process and to provide better support.  

• Reviews and proofs documents, records and forms for accuracy and completeness. 

• Arranges and schedules a variety of meetings and conferences. 

• Performs such receptionist duties such as greeting visitors, determining their needs and routing customers to proper area or person; arranging appointments and assisting with phone calls. 

• May direct services such as maintenance, repair, supplies, mail and files. 

• Assists in training employees on office equipment and procedures.  

• Maintains confidentiality of information.

• Specific duties may vary based on assignment.

• Assist other staff as necessary.

• Performs other duties as assigned.

Minimum Qualifications (Level 1):

Education: Associates Degree required.

Experience: 0-3 years of Administrative Assistant experience required.

License/Certification/Registration: N/A

Minimum Qualifications (Level 2):

Education: Bachelor’s degree required.

Experience:   3-5 years of Administrative Assistant experience required.

License(s)/Certification(s)/Registration(s) Required:N/A

Knowledge/Skills/Abilities:

• Basic knowledge of office procedures and equipment. 

• Must have a basic knowledge of the principles of accounting with basic arithmetic skills of multiplication, division and percentages. 

• Good basic written communication skills to include spelling, grammar and punctuation. 

• Will need good interpersonal skills for interaction with employees, clients and customers.

• Basic computer skills with some spreadsheet knowledge. 

• Ability to maintain and handle confidential information appropriately.

• Typing/keyboarding skills sufficient to meet the requirements of the position.