Administrative Assistant 2 - Retail Food Safety Division

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We at the Georgia Department of Agriculture (GDA) take our responsibilities to you very seriously and are committed to protecting and promoting Georgia's agriculture through superior service and leadership.

• The mission of the GDA is to protect consumers, promote agriculture locally and globally, and assist our customers using education, technology, and a professional workforce.

• The vision of the GDA is to continue to be a globally recognized leader in agricultural excellence through a commitment to safety, quality, growth, and innovation.

 Job Description:

This position is assigned to the Retail Food Program within the Food Safety Division of the Georgia Department of Agriculture (GDA).

The Retail Food Program helps ensure the safety and sanitation of food by inspecting regulated retail food establishments across the state, including grocery stores, bakeries, seafood markets, convenience stores, salvage operations, mobile meat trucks, and rolling stores. Under direct supervision, the Administrative Assistant provides critical day-to-day administrative support to assist the Program Manager and program operations. This role involves processing documentation, managing records, coordinating communication, and supporting overall program efficiency and effectiveness. Success in this position requires professionalism, attention to detail, confidentiality, and strong organizational skills.

This is an office position located at the Georgia Department of Agriculture headquarters in Atlanta, GA.

Job Summary:

• Assist the Program Manager with daily administrative responsibilities to ensure smooth program operations.
• Respond to calls and emails regarding regulated retail food establishments.
• Process license applications, supporting documents in compliance with program regulations.
• Scan, upload, and manage digital records, including monthly mileage reports.
• Facilitate all Egg Candling Program administrative duties, including but not limited to maintaining the SharePoint site, building rosters, emailing registration confirmations, emailing resource documents before classes, scanning and processing of S&V documents, and identification for issuance of candling certificate, in addition to responding to calls and emails concerning the candling program.
• Managing the Cottage Food Identifier Number program, including but not limited to monitoring of the shared email account, entering registration forms in DHD, and sending confirmation emails to the applicants.
• Address public and internal inquiries and complaints concerning the Retail Food Program.
• Provide advanced clerical support to program operations and field staff.
• Maintain organized and accessible filing systems in accordance with agency standards.
• Manage sensitive and confidential information appropriately and in compliance with departmental policies.
• Serve as a liaison between retail leadership, field staff, and Program Manager.
• Monitor inventory and maintain office supplies and reference materials.
• Participate in staff development opportunities and training sessions.
• Draft, edit, and format professional correspondence, reports, and administrative documents.
• Copy, distribute, and file memos, letters, and other materials as needed.
• Provide cross-functional support to other programs as required.
• Stay informed of current laws, policies, and program standards relevant to the Retail Food Program.
• Attend meetings, training sessions, and conferences as directed.
• Perform other related duties as assigned.

Qualifications:

High school diploma/GED, and three (3) years of job-related experience; or one (1) year of experience required at the lower-level Admin Assistant 1 (GST050) or position equivalent.

Physical Demands:

• Prolonged periods of sitting.
• Frequent use of computers and telephones.
• Occasional lifting of supplies or materials (up to 20 Lbs).

Preferred Qualifications and Skills:

• Previous experience working in a state or federal agency.
• Familiarity with Digital Health Department (DHD) software.
• Knowledge of food safety laws and administrative regulations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.
• Strong writing and communication skills, with the ability to compose clear, professional correspondence.
• Experience with general office procedures, including recordkeeping, filing, and scheduling.

Please note: Due to the volume of applications received, we are unable to respond to phone/email inquiries regarding application status.

NOTE: The Georgia Department of Agriculture conducts background checks on all final candidates.  The hiring of applicants is contingent upon satisfactory results of employment verification, background and criminal records investigations, and motor vehicle reports.

The GDA is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided.  Selected applicants will be contacted for next steps in the interview process.  Applicants who are not selected will not receive notification.

Please contact the Human Resources Office at (404) 656-3615 if you need accommodation.

** The position will be closed once a suitable candidate is identified *

 The GDA is an Equal Opportunity Employer

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.