Admin Support II - Community Mental Health Clinic

Utah Valley University

Orem, UT

JOB DETAILS
SALARY
$16.95–$20.34 Per Hour
SKILLS
Accounting, Administrative Skills, Bookkeeping, Clinical Support, Communication Skills, Community Health, Copying Machines, Customer Relations, Customer Support/Service, Customer/Client Research, Desktop PC, Detail Oriented, Employee Assistance Plan, Employee Relations, English Language, Healthcare, Interpersonal Skills, Mail Processing, Medical Office Administration, Microsoft Excel, Microsoft Word, Multilingual, Needs Assessment, Office Equipment, Operational Support, Operations, Organizational Skills, Presentation/Verbal Skills, Printers, Psychiatry and Mental Health, Public/Media/Press/Analyst Relations, Reporting Skills, Schedule Development, Spanish Language, Telephone Skills, Time Management, Training/Teaching, Writing Skills
LOCATION
Orem, UT
POSTED
21 days ago

Admin Support II - Community Mental Health Clinic

Salary

$16.95 - $20.34 Hourly

Location

Main Campus - Orem

Job Type

Part-Time Staff

Job Number

FY2606047

Division

VP Academic Affairs

Department

UVU Community Mental Health Clinic

Opening Date

06/02/2026

Closing Date

6/9/2026 11:59 PM Mountain

Required Documents Needed to Apply

Resume

Applicant Support

1-855-524-5627

Support@schooljobs.com

  • Description
  • Benefits
  • Questions

Position Announcement

Are you a motivated professional seeking a fulfilling career in higher education? Join UVU and make a meaningful impact.

Administrative Support II - Community Mental Health Clinic (Part-Time)

Utah Valley University (UVU) is committed to student success, community engagement, and inclusive excellence-offering employees a supportive environment and benefits like retirement contributions, tuition waivers, and wellness programs.

The UVU Community Mental Health Clinic provides accessible mental health services while training future clinicians. As part of our front desk team, you are often the first point of contact for clients seeking care, playing a critical role in creating a welcoming and professional experience.

What You'll Do

  • Greet and assist clients in person, by phone, and electronically
  • Manage scheduling, intake, and client assignments
  • Maintain accurate, confidential records
  • Support daily clinic operations and coordination

Work Environment

  • 100% in-person role (front desk coverage required)

  • Hours range:

  • Mon-Thurs: 7:30 am - 9:00 pm

  • Fri: 7:30 am - 5:00 pm

  • Schedule flexibility is limited-must meet clinic needs

  • Fast-paced during session transitions, quieter between sessions

What We're Looking For

  • Strong communication and professionalism
  • Ability to stay organized in both busy and slow periods
  • Reliable, self-directed, and detail-oriented
  • Comfortable working with diverse clients and students
  • Preferred:
  • Clerical or customer service experience
  • Conversational Spanish fluency strongly preferred

Apply

  • Submit a resume (no references required at this stage).

Summary of Responsibilities

  • Acts as the first point of contact to potential and established community mental health clients. Greets, assists, and orients clients throughout the treatment process.

  • Answers and screens incoming phone calls and emails, responds to messages, makes preliminary determination of client needs, and directs clients as needed.

  • Gathers client initial intake information and enters it into the established records system, then assigns clients to the most available or appropriate service provider. Schedules clients for initial and ongoing therapy sessions and monitors staff daily schedules.

  • Performs general office maintenance duties which include proper filing and disposing of office records, preparing reports, following up on missed appointments, acting as a liaison between clients and staff or outside providers, receiving and distributing mail, etc.

  • Performs other job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associates degree and one year of experience; OR any combination of education and experience related to the Summary of Duties totaling three years.

Preferred Qualifications:

Clerical work experience and Bilingual (English/Spanish) speaking preferred.

Knowledge / Skills / Abilities

Knowledge

  • Some knowledge of general office practices and maintenance, filing systems, letter composition, grammar, spelling, punctuation; basic understanding of various software applications (e.g., Word, Excel, etc.),

  • Basic knowledge of the operation of standard office equipment, basic accounting and bookkeeping, telephone and interpersonal communication etiquette, and public relations.

Skills

  • Exceptional oral and written communication skills.

  • High level of professionalism and ability to interact with the public, businesses, educators, faculty, interns, and families.

Abilities

  • Ability to take direction and work independently to meet deadlines.

  • Ability to be entrusted with confidential information

  • Ability to operate a desktop computer, phone, printer, and copy machine.

  • Ability to quickly learn software for registering, recording, scheduling, and filing client data.

  • Ability to develop effective working relationships with other staff.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:

  • Undergraduate tuition remission benefit:

  • Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)

  • Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)

  • Access to the Employee Assistance Program (EAP)

  • Access to Campus Recreation and Wellness

  • Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

01

The clinic is open Monday - Thursday from 8:00 am to 8:00 pm and Friday from 8:00 am to 4:00 pm. Shifts may be scheduled anytime between 7:30 am and 9:00 pm Monday - Thursday and up to 5:00 pm on Fridays. Please select all times you are consistently available to work:

  • Monday morning (7:30 am - 12:00 pm)
  • Monday afternoon/evening (12:00 pm - 9:00 pm)
  • Tuesday morning (7:30 am - 12:00 pm)
  • Tuesday afternoon/evening (12:00 pm - 9:00 pm)
  • Wednesday morning (7:30 am - 12:00 pm)
  • Wednesday afternoon/evening (12:00 pm - 9:00 pm)
  • Thursday morning (7:30 am - 12:00 pm)
  • Thursday afternoon/evening (12:00 pm - 9:00 pm)
  • Friday morning (7:30 am - 12:00 pm)
  • Friday afternoon (12:00 pm - 4:00 pm)

02

This role regularly interacts with Spanish-speaking clients. Please make a selection that describes your ability to understand and communicate in Spanish in a work or service setting.

  • No Spanish ability
  • Basic (can understand or say simple phrases only)
  • Intermediate (can understand and respond to basic questions)
  • Conversational (can understand and respond clearly in routine interactions)
  • Advanced/Fluent

03

How many years of experience do you have in this type of position?

  • <1
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8+

04

What is your highest level of education?

  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu

About the Company

U

Utah Valley University

Utah Valley University was established in 1941 as Central Utah Vocational School (CUVS) with the primary function of providing war production training. CUVS was part of the Provo School District located in south Provo. The institution received a state appropriation in March 1945 of $50,000 to operate for the 1945-1947 biennium. In 1947, the school received funding as a permanent state institution. A new site for the school was acquired on University Avenue in Provo in 1948; in the 1952, the state appropriated funding for the first construction on that site. As enrollments grew, the state acquired over 185 acres in southwest Orem and the first building was completed in 1977. Today, the University’s facilities consist of a combined total of 412 acres with 50 buildings with campuses in Orem, Provo, and Heber City and property in Vineyard and at Thanksgiving Point in Lehi.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1941
WEBSITE
http://www.uvu.edu/