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Administration Jobs

Admin Assistant 1

University of New Mexico

Albuquerque, NM

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JOB DETAILS
SALARY
$16.71–$20.93 Per Hour
SKILLS
Academic Advice, Administrative Skills, Athletics, Background Investigation, Calendar Management, Collective Bargaining, Communication Skills, Compensation and Benefits, Customer Support/Service, Detail Oriented, High School Diploma, Higher Education, Labor Unions, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, NCAA Regulations, Operational Support, Operations, Organizational Skills, Patient Care, Presentation/Verbal Skills, Student Admissions, Student Services, Team Player, Telephone Skills, Vaccination, Work From Home, Writing Skills
LOCATION
Albuquerque, NM
POSTED
Today
Admin Assistant 1

Requisition ID
req36700

Working Title
Admin Assistant 1

Position Grade
06

Position Summary

The University College Advisement Center (UCAC) invites applications for a full-time, benefits-eligible Administrative Assistant 1 (AA1) position at The University of New Mexico's main campus.

UCAC provides academic advisement and support to a diverse student population, including undecided/exploratory students, pre-health students, liberal arts and integrative studies majors, and non-degree seeking students. As the first point of contact for the center, the Administrative Assistant plays an important role in creating a welcoming, professional, and student-centered environment.

This position is ideal for someone who enjoys helping others, thrives in a fast-paced office setting, and values teamwork and organization. The successful candidate will support the daily operations of a highly skilled academic advisement center while delivering exceptional customer service to students, faculty, staff, and visitors.

Key responsibilities include:
  • Greeting and assisting visitors in person and by phone
  • Scheduling academic advisement appointments
  • Managing front desk and reception area operations
  • Answering telephone and relaying messages
  • Performing general administrative and office support tasks
  • Supporting UCAC staff with day-to-day operational needs
This is an in-person position located on UNM's main campus. Remote work is not available for this role.

See the Position Description for additional information.

Conditions of Employment
  • If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
  • If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.
  • All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.
Minimum Qualifications

High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications
  • Experience working in higher education, student services, admissions, advising, or a related administrative support environment preferred
  • Demonstrated empathy and active listening skills, with the ability to effectively assist students, staff, and community members while responding to high-volume and repetitive inquiries
  • Strong verbal and written communication skills, with the ability to communicate clearly and professionally with diverse populations
  • Proven commitment to providing exceptional customer service in a student-centered environment
  • Proficiency in Zoom and Microsoft Office Suite, including Microsoft Teams, Outlook, Word, and Excel
  • Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment
  • Ability to work independently while also collaborating effectively as part of a team
  • Ability to maintain professionalism, confidentiality, and accuracy when handling student information and record


Additional Requirements

Campus
Main - Albuquerque, NM

Department
UC Advisement Center (279A)

Employment Type
Staff

Staff Type
Regular - Full-Time

Term End Date

Status
Non-Exempt

Pay
Hourly: $16.71 - $20.93 Depending on Experience

Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required
Yes

For Best Consideration Date
6/5/2026

Eligible for Remote Work
No

Eligible for Remote Work Statement
This position is NOT eligible for a remote work agreement (RWA), to include Hybrid, In-State, and Out-of-State.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
The applicant should attach resume and cover letter for a complete application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit Refer to for a definition of Regular Staff.

About the Company

U

University of New Mexico

Why work at UNM?


For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.


Positions


UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Education
FOUNDED
1889
WEBSITE
http://www.unm.edu/

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