Accucare General Manager - Accucare Inc

Lead a mission-driven team that helps people live healthier, more independent lives at home.

Accucare is a trusted, family-owned home medical equipment (DME/HME) provider based in Asheville, NC, serving 20 counties across Western North Carolina. For nearly two decades we have specialized in respiratory care (including hard-to-find infant and pediatric solutions), sleep therapy, oxygen systems, DME, orthotics, and related supplies. We are ACHC-accredited and known for compassionate, high-touch service that patients and referral partners count on.

We are looking for an experienced DME/HME operations leader-someone who has run warehouse, fulfillment, delivery, and equipment-management functions in this industry-to step in as General Manager. This is not a clinical-office or front-desk management role. We need someone who understands the full DME supply chain: intake and inventory control, equipment cleaning/turnaround, delivery routing and logistics, technician scheduling, purchasing, and DME-specific billing and compliance (Medicare/Medicaid DMEPOS, ACHC accreditation standards, HME payer requirements).

Why This Role Matters

You will shape the culture, systems, and results of a local company that makes a real difference in patients' lives-especially the most vulnerable (infants, children, and adults with complex respiratory needs). You'll work closely with the Owner while leading a multidisciplinary team, with real authority to improve warehouse and delivery operations, tighten inventory and equipment-turnaround processes, and strengthen compliance and service standards.

What You'll Own

• Oversee warehouse operations: inventory control, equipment intake/cleaning/refurbishment, stock levels, and supply chain/purchasing decisions
• Manage delivery and logistics operations, including scheduling, routing, and fleet/equipment readiness across a 20-county service area
• Recruit, hire, develop, and direct the team (Payroll/Admin, Purchasing, Customer Care, Billing, Sales & Marketing, Respiratory Care, and DME Technicians/Warehouse staff)
• Build and run internal systems that measure, assess, and continuously improve operational and warehouse performance
• Ensure consistently high-quality patient service paired with efficient equipment delivery and turnaround
• Lead regular supervisor meetings, conduct annual performance evaluations, and set clear goals with follow-through
• Partner with the Owner to develop the annual budget and actively manage expenses, including equipment inventory and fleet costs
• Serve as Compliance Officer and Performance Improvement Coordinator-maintain full DMEPOS regulatory and ACHC accreditation compliance, implement best practices, and participate in surveys and inspections
• Delegate effectively while remaining accountable for results
• Contribute to company committees, in-service education, and your own continuing professional development