Account Supervisor

Nexus Direct

Virginia Beach, VA(remote)

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Campaigns, Cellular Telephone, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Direct Mail, Direct Marketing, Laptop PC, Leadership, Marketing Campaign, Marketing Communications, Marketing Strategy, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, Outbound Marketing, People Management, Performance Analysis, Performance Management, Project/Program Management, Quality Assurance Methodology, Quality Metrics, Sales Management, Team Building, Team Lead/Manager, Team Player, Training/Teaching
LOCATION
Virginia Beach, VA
POSTED
4 days ago
Job Description

Job Description

Nexus Direct is seeking a strategic, detail-oriented Account Supervisor to lead and manage integrated marketing programs for a key client. This role is ideal for someone who thrives in a fast-paced, results-driven environment and ispassionate about delivering high-quality, multi-channel campaigns.

As an Account Supervisor, you will serve as the primary day-to-day client lead, overseeing campaign execution across direct mail, digital, and integrated channels while guiding internal teams to deliver exceptional results.

What you'll do:

Client Leadership & Strategy

  • Serve as the primary point of contact for a major client, managing relationships and day-to-day communications
  • Contribute to and oversee marketing program strategy, goals, and performance tracking
  • Translate complex marketing strategies into actionable, results-driven campaigns

Campaign & Project Management

  • Serve as the primary point of contact for a major client, managing relationships and day-to-day communications
  • Contribute to and oversee marketing program strategy, goals, and performance tracking
  • Translate complex marketing strategies into actionable, results-driven campaigns

Cross-Functional Collaboration

  • Partner with Creative, Production, Data, and Media teams to ensure seamless execution
  • Oversee trafficking, QA, and approval processes across all campaign components
  • Review proofs and ensure all deliverables meet quality standards

Team Leadership

  • Provide guidance, training, and support to ensure team success
  • Contribute to team development, performance management, and growth planning

Experience

  • 4+ years of experience in full-service direct marketing or account services
  • Strong experience across direct mail, email, digital, and integrated campaigns
  • Proven ability to manage multiple projects in a fast-paced environment
  • Exceptional communication and client management skill
  • Strong project management skills with a high attention to detail
  • Ability to think strategically while executing tactically
  • Proficiency in Excel, Word, and PowerPoint
  • Familiarity with AI tools (e.g., ChatGPT, Microsoft Copilot, or similar)
  • Bachelor's degree in Marketing, Communications, or Business

Why Nexus Direct:

  • At Nexus Direct, we partner with mission-driven organizations to deliver impactful, results-focused marketing campaigns. Our team is collaborative, strategic, and committed to excellence making this an exciting opportunity to grow your career while making a difference.
  • Fully Remote
  • Benefits Medical, Dental, Life Insurance, 401k, Cell Phone, Laptop, Short Term Disability, Vision, Unlimited PTO, FSA

Requirements:

· Must live in the contiguous United States.

About the Company

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Nexus Direct