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Account Representative - State Farm Agent Team Member

Lacey Brown - State Farm Agent

Omaha, NE

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JOB DETAILS
SKILLS
Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, Football, Insurance, Interpersonal Skills, Law Enforcement, Licensing, Marketing, Multitasking, Operations, Reimbursement, Resolve Customer Issues, Sales, Scholarship, Team Building, Time Management, Track Customer Issues, Training/Teaching
LOCATION
Omaha, NE
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and lead a close-knit team of five, built on strong values, community involvement, and a true family-first mindset. As a second-generation State Farm agent, I grew up around this business and bring years of industry experience into how I lead and support my team. I attended Washington State University and am a proud parent of four very active kids, so I understand firsthand the importance of balance, flexibility, and showing up for what matters most.

Giving back is at the heart of our agency. We’re deeply involved in our community through the Chamber of Commerce, local food bank volunteering, youth and semi-pro football sponsorships, scholarship programs, community dinners, Fourth of July events, and ongoing support of local law enforcement and first responders. That commitment has been recognized through honors like Business Leader of the Year, Woman-Owned Business of the Year, and a Congressional Letter of Recognition for community involvement.

For our team, we offer a 401k, licensing reimbursement, earned bonus days, additional PTO opportunities, free snacks and drinks, team lunches, outings, and early office closures on Fridays. Our culture is family-oriented, supportive, and driven by the belief that attitude and effort matter. We’re looking for motivated, growth-minded team members who take initiative, think creatively, and want to build something meaningful alongside people who truly care.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Lacey Brown - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

About the Company

L

Lacey Brown - State Farm Agent

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