Account Manager - State Farm Agent Team Member

Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification. As Account Manager for Darryl Wakefield State Farm Agency, you are vital to our daily business operations and to our customers’ success.

Benefits:

• Life insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:
As Account Manager for Darryl Wakefield State Farm Agency, you are vital to our daily business operations and to our customers’ success. You help grow our agency through meaningful client relationships and by acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.


Grow your career while strengthening your community. As an attentive, sociable, and sales-minded professional, we are excited to have you on our team.


RESPONSIBILITIES:

• Establish and maintain customer relationships through consistent follow-up as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful, long-lasting customer relationships.

QUALIFICATIONS:

• Experience in sales (outside sales, inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills (written, verbal, and listening).
• Dedicated to customer service.
• Ability to anticipate customer needs.
• Ability to effectively relate to and engage with customers.
• Bilingual Spanish highly preferred.