Account Manager

Job Purpose

The Inside Sales Account Manager leads high-value account management, mentors junior sales team members, and drives strategic sales growth. This role requires advanced sales expertise, leadership, and a strong focus on business development.

Essential Duties and Responsibilities

• Manage key customer accounts and build long-term strategic relationships.
• Lead sales initiatives to increase revenue and market share.
• Mentor and support junior inside sales representatives.
• Develop and execute complex sales strategies based on market insights.
• Handle high-value negotiations and contract discussions.
• Monitor competitor activity and industry trends to drive competitive advantage.
• Work closely with leadership to develop sales forecasts and strategies.
• Represent the company at industry events and customer meetings.
• Manage customer accounts, including Top 10 customer accounts.
• Take on additional projects while maintaining current workload.
• Train and mentor Junior Inside Sales Representatives.
• Analyze business intelligence data (Power B.I. / ERP / CRM) to identify positive and negative customer and SKU trends and formulate business discussions and strategies around those findings.

Preferred Education & Experience

• Bachelor's degree in business, sales, or a technical field.
• 5+ years of inside sales experience, preferably in a technical industry.
• Proven ability to manage and grow large customer accounts.
• Strong leadership and mentoring capabilities.
• Expertise in data analysis, forecasting, and strategic sales planning.
• Advanced proficiency in CRM tools and Microsoft Office.