Alliance/Partner Management, Analysis Skills, Best Practices, Business Ethics, Channel Strategies, Communication Skills, Computer Skills, Contract Requirements, Customer Service Management, Customer Support/Service, Data Analysis, Data Quality, Enterprise Sales, Forecasting, Identify Issues, Interpersonal Skills, Leadership, Operations Processes, Organizational Skills, Performance Metrics, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Public/Media/Press/Analyst Relations, Quality Metrics, Reporting Skills, Revenue Growth, Sales, Sales Management, Sales Prospecting, Sales Strategy, Service Level Agreement (SLA), Strategic Planning, Time Management, Trend Analysis, VMS Operating System, Writing Skills
Account Manager - (Enterprise Accounts)
$60,000 to $70,000 • Direct Placement • Professional
Lake Mary, FL
Branch:
Job ID: 26-07894
Quick Apply No resume? Create a new profile Back to Results
Summary of Position
The Account Manager is responsible for growing and scaling Enterprise Accounts across the organization. They will work to build relationships both internally and externally, form strategic partnerships, optimize performance, drive revenue, implement sales strategies, expand current business, and identify new opportunities.
Primary Responsibilities
- Serve as a point of contact for MSP/VMS account(s) centrally managed by our Enterprise Delivery Team.
- Act as a liaison with internal stakeholders to provide MSP/VMS program support, training, and fulfillment management of distributed MSP/VMS accounts.
- Collaborate with leadership to support MSP/VMS Programs, aiming to expand business in multiple markets and increase revenue.
- Build and maintain strong internal and external relationships.
- Develop close partnerships with MSP/VMS clients and work to become a strategic partner with each account.
- Assign and distribute new job orders received from MSP/VMS clients to supporting branches in real-time.
- Bridge the gap between branch recruiting teams and MSP/VMS client accounts to drive process efficiencies, expedite orders, fill open positions, and capture spend.
- Monitor and ensure that quality, metrics, KPIs, SLAs, and overall client expectations are met according to contract requirements, and take action through escalation to resolve issues.
- Attend supplier calls, meetings, reviews, QBRs, and other partnership engagement opportunities representing the organization.
- Communicate frequently with MSP/VMS Program Managers, Market Managers, and Recruiters to guide delivery success.
- Provide follow-up support to market teams with candidates, clients, and staff feedback.
- Monitor and guide MSP/VMS standard operating processes to promote best practices and ensure consistency.
- Manage internal ATS and client VMS tools to ensure data accuracy and currency.
- Troubleshoot and resolve any field issues related to MSP/VMS programs.
- Provide analysis, insight, and guidance to expand and improve MSP/VMS revenue growth.
- Analyze data and prepare monthly reports from various databases and tools to evaluate performance, identify trends, forecast projections, and analyze results.
- Collaborate with upper management and executive leadership teams on decisions potentially affecting the organization.
- Expand, grow, and scale our service and delivery capabilities within customer accounts or accounts within the portfolio.
- Engage in forecasting and strategic planning.
Successful Candidate Attributes
- Bachelor''s or Associate''s Degree or equivalent staffing industry experience.
- Previous experience in Client Services or Account Management.
- Solid understanding of National, MSP/VMS, or Enterprise Accounts.
- Recruiting background and experience.
- Sales-driven mentality.
- Excellent interpersonal communication ability.
- Strong customer service skills and business ethics.
- Excellent organizational and time management skills.
- Proficient written and verbal communication skills.
- Strong computer skills.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#EDS014
Quick Apply No resume? Create a new profile
Quick Apply
Resume
Maximum file size is 512KB, allowed file types are doc, docx, pdf, odf, and txt
Direct Upload
Dropbox
Google Drive
Currently selected file:
×
Quick Apply No resume? Create a new profile
Success!
Your application was successfully sent!
Error
Back to Results
N
Nesco Resource LLC
Companies need talent. You want job opportunities.
That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.
We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.
When you need to find a job, we're your partner.