Account Manager/Collector

Rolfe & Lobello

  • Jacksonville, Florida
  • 13 days ago

    Highlights

    The ideal candidate will be excited about the opportunity to help both lenders and borrowers reach a mutually agreed upon payment plan to settle existing past due judgments. Prioritize multiple tasks to ensure the successful completion of each debt collection attempt.

    Numbers & Facts

    LocationJacksonville, Florida
    Websitehttps://www.rolfelaw.com

    Description

    Our debt collection law firm specializes in delinquent business and personal loan accounts. As a debt collector, you will help client recover assets as quickly as possible. The ideal candidate will be excited about the opportunity to help both lenders and borrowers reach a mutually agreed upon payment plan to settle existing past due judgments. As a debt collection specialist you will work with debtors on a daily basis. We are looking for someone who is persistent in the face of obstacles.

    Responsibilities and Duties

    • Manage multiple judgment accounts for debt collection efforts
    • Locate and contact debtors about outstanding judgments
    • Negotiate payment arrangements and assist borrowers with workout options
    • Report address changes and maintain files regarding debtors for correct and current contact information
    • Skip Trace for location and asset identification

    Qualification and Skills

    • Minimum 2 years experience collecting debt
    • Intermediate skills using MS Office and database software
    • Demonstrated skill in negotiating and resolving conflicts
    • Ability to speak persuasively and listen critically
    • Ability to multi-task and meet tight deadlines
    • Prioritize multiple tasks to ensure the successful completion of each debt collection attempt

    Benefits

    • Health, Dental and Vision Insurance
    • Paid parking
    • 401(k)

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Health insurance
    • Life insurance
    • Paid sick time
    • Paid time off
    • Vision insurance

    Education:

    • High school or equivalent (Required)

    Experience:

    • Microsoft Excel: 1 year (Preferred)
    • Customer service: 1 year (Required)

    Ability to Commute:

    • Jacksonville, FL (Preferred)

    Work Location: In person

     

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