["Server","Server"]

Jalapeno Tree Mexican Restaurant

  • Jacksonville
  • 8 days ago

    Highlights

    As a server, you will be responsible for providing excellent customer service, taking and delivering orders, and ensuring that guests have a positive dining experience. We are seeking energetic, motivated individuals who are dedicated to exceptionalguest experiences, high-quality ingredients, and exemplary service.

    Numbers & Facts

    LocationJacksonville

    Description

    Description

    Join the Jalapeno Tree family and become a part of the Pepper Posse! At the Jalapeno Tree, we are passionate about delivering Crazy Good Mexican Food in a family-friendly atmosphere. We are seeking energetic, motivated individuals who are dedicated to exceptionalguest experiences, high-quality ingredients, and exemplary service. As a server, you will be responsible for providing excellent customer service, taking and delivering orders, and ensuring that guests have a positive dining experience.

    Key Responsibilities:
    • Greet and welcome guests in a friendly and professional manner. Provide information about the menu, specials, and make recommendations accordingly.
    • Take accurate food and drink orders from guests, ensuring that special requests and dietary/allergy restrictions are communicated to the kitchen.
    • Serve food and beverages to guests in a timely and efficient manner. Ensure that orders are delivered accurately and meet the restaurant's quality standards.
    • Monitor and attend to guests' needs throughout their meal. Refill drinks, clear empty plates, and ensure that tables are clean and organized.
    • Present checks to guests, process payments, and handle cash and credit transactions accurately.
    • Address and resolve any guest complaints or issues with professionalism and efficiency. Escalate any unresolved issues to management as needed.
    • Maintain cleanliness and organization of the server station, dining area, and other workspaces. Ensure that all health and safety standards are followed.
    • Assist with opening and closing duties and sidework as assigned.
    Benefits
    • Competitive hourly wage and tips
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Paid vacation
    • Opportunities for advancement
    Requirements

    Requirements
    • Qualifications:
      • Must be at least 18 years of age.
      • Ability to handle multiple tables and tasks simultaneously in a fast-paced environment.
      • Ability to operate point-of-sale (POS) systems and handle cash and credit transactions.
      • Ability to work flexible hours, including evenings, weekends, and holidays.
    • Certifications:
      • TABC Certification for serving alcohol.
      • Texas Food Handlers Certification.
    • Skills:
      • Strong customer service skills with the ability to engage with guests and provide an exceptional dining experience.
      • Clear and effective communication skills for taking orders, interacting with guests, and coordinating with team members.
      • Excellent organizational and time management abilities.
      • Proficiency in using point of sale (POS) systems and other restaurant management software.
    • Physical Requirements:
      • Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds.
    Preferred Qualifications
    • Previous experience as a server or in a customer service role is preferred but not required.
    • Working knowledge of point-of-sale systems preferred.
    • High school diploma or GED preferred

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