NewYouth Career Coach & Pathways Advocate Career TEAMYouth Career Coach & Pathways AdvocatePlano, TX$45,000–$55,000 / yearA leading workforce development organization in Texas seeks a Case Manager to provide case management services and help job seekers in their training and employment. The ideal candidate will have a Bachelor's degree and strong communication skills, as well as the ability to work with a diverse population in a fast-paced environment.
Youth Crisis Respite Case Manager Pecan Valley Centers for Behavioral and Developmental HealthcareYouth Crisis Respite Case ManagerParker County, TXUnder the Supervision of the Director of Child & Adolescent Services, this position is responsible for performing assessments, including crisis assessments as needed, developing recovery plans, discharge planning, along with providing interventions to youth individually and in groups and may assist in day programming activities at respite for youth ages 13 to 17 years old. This includes understanding, recognizing, and responding to the effects of all types of traumas, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers.
Part-Time Youth Care Worker GeneralPart-Time Youth Care WorkerBrownwood, TexasPerks & Benefits: 9 Recognized Holidays, Employee Incentives including On-The-Spot Bonuses, Rams Bucks, and Longevity Awards, Access to Employee Assistance Program (virtual therapy), Tuition Reimbursement after 6 months, Leadership Development programs (LEAP & ASCEND), Advancement through Career Ladders, Free Meals on shift, Free Uniforms (Direct Care staff), Working Advantage Discount Program, Fun Staff/Student Events, Growth Opportunities Nationwide – We have over 70 programs spanning across 18 states! Youth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities.
Overnight Youth Care Worker Rite of Passage BrandOvernight Youth Care WorkerDenison, TexasYouth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities. TMAG is a secure post-adjudication facility located in North Texas that provides comprehensive services to young women (10-17), using a trauma-informed, strength-based, gender responsive model.
Part-Time Youth Care Worker Rite of Passage BrandPart-Time Youth Care WorkerBrownwood, TexasPerks & Benefits: 9 Recognized Holidays, Employee Incentives including On-The-Spot Bonuses, Rams Bucks, and Longevity Awards, Access to Employee Assistance Program (virtual therapy), Tuition Reimbursement after 6 months, Leadership Development programs (LEAP & ASCEND), Advancement through Career Ladders, Free Meals on shift, Free Uniforms (Direct Care staff), Working Advantage Discount Program, Fun Staff/Student Events, Growth Opportunities Nationwide – We have over 70 programs spanning across 18 states! Youth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities.
Overnight Youth Care Worker GeneralOvernight Youth Care WorkerDenison, TexasYouth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities. TMAG is a secure post-adjudication facility located in North Texas that provides comprehensive services to young women (10-17), using a trauma-informed, strength-based, gender responsive model.
Part Time Youth Care Worker GeneralPart Time Youth Care WorkerDenison, TexasYouth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities. TMAG is a secure post-adjudication facility located in North Texas that provides comprehensive services to young women (10-17), using a trauma-informed, strength-based, gender responsive model.
Part Time Youth Care Worker Rite of Passage BrandPart Time Youth Care WorkerDenison, TexasYouth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities. TMAG is a secure post-adjudication facility located in North Texas that provides comprehensive services to young women (10-17), using a trauma-informed, strength-based, gender responsive model.
Youth Care Worker GeneralYouth Care WorkerDenison, TexasYouth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities. TMAG is a secure post-adjudication facility located in North Texas that provides comprehensive services to young women (10-17), using a trauma-informed, strength-based, gender responsive model.
Youth Care Worker Rite of Passage BrandYouth Care WorkerDenison, TexasYouth Care Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities. TMAG is a secure post-adjudication facility located in North Texas that provides comprehensive services to young women (10-17), using a trauma-informed, strength-based, gender responsive model.
Bilingual Family Advocate Childcare GroupBilingual Family AdvocateDallas, TXFounded in 1901, ChildCareGroup's (CCG) mission is to champion a strong early childhood system that teaches children and parents, trains early childhood professionals, and assists families. Through relationship-building, advocacy, education, and connection to community resources, you will help families navigate challenges, set goals, and move toward greater stability and self-sufficiency.
Parent Advocate Family ServiceParent AdvocateSan Antonio, TexasFamiliarity and competency with modern office equipment, software and computer systems; familiar with and working knowledge of Microsoft Office Operating Systems (word, excel, powerpoint, etc.) word processing, spreadsheets, and databases; and understanding of database systems and their utilization. Assists in promoting family outcomes that enhance the family well-being, positive parent-child relationships, families as lifelong educators, families as learners, family engagement in transitions, family connections to peer and community, and families as advocates and leaders.
Family Engagement Advocate UpbringFamily Engagement AdvocateGranbury, TexasFull timeWhile performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Provide ongoing case management services through collaboration by utilizing the referral process to help children and others use special programs and services, including counseling, emergency assistance, or crisis intervention .
NewFamily Advocate: Community Partnerships & Family Support Community Action of South TexasFamily Advocate: Community Partnerships & Family SupportCorpus Christi, TXThe Community Action Corporation of South Texas in Corpus Christi is seeking a Family Advocate to provide case management for families, serving as a liaison between families and community partners. Responsibilities include establishing community partnerships, assist families in various needs, and maintaining documentation of services.
NewTrauma-Informed Family Advocate for Head Start Family Services (MD)Trauma-Informed Family Advocate for Head StartSan Antonio, TXFamily Service in San Antonio, Texas, is looking for a Parent Advocate to provide high-quality health, mental health, and social services to children and families. The ideal candidate must have a high school diploma, CPR certification, and experience working with vulnerable families.
NewBilingual Family Advocate Genesis-WomenBilingual Family AdvocateDallas, TXServe as an advocate for clients in obtaining community resources such as writing letters on behalf of clients, and coordinating assistance for clients with other service providers, such as meetings with housing programs, medical appointments, and legal service coordination. The Advocate is committed to promoting the safety and empowerment of their clients and will offer individual and group case management/advocacy services (including parenting classes) along with crisis intervention, accompaniment, and information and referrals.
NewAdvocate Youth Advocate Programs IncAdvocateTXThe Primary responsibilities of the Advocate are to initiate, organize, plan, develop and implement direct advocacy services to assigned participants and their families. Position Requires reliable transportation, valid drivers license and current auto insurance coverage.
Advocate BCFS Health and Human ServicesAdvocateHouston, TexasSummary : The Advocate provides trauma-informed, relational advocacy and case management services to survivors, ensuring high-quality support in both crisis and long-term situations. 2. Maintain all required licenses and certifications (e.g., First Aid, CPR, Emergency Behavior Intervention, OAG Sexual Abuse Program, State Driver’s License) and provide verification upon request.
HBCU Youth Organizer (Chapter Vice-President) Planned Parenthood Texas VotesHBCU Youth Organizer (Chapter Vice-President)Austin, TX$20Planned Parenthood Texas Votes works to foster and preserve a social and political climate in Texas favorable to full reproductive health care access, through legislative advocacy, grassroots organizing, and electoral activity, to promote and protect the mission of local Planned Parenthood organizations in Texas. The HBCU Vice-President Youth Organizers is responsible for carrying out Planned Parenthood Texas Votes’ mission and advocacy objectives by engaging new and existing supporters in the fight for reproductive health in Texas.
Youth Sports Basketball North Fort Worth Referee/Official NISLEY SPORTS LLCYouth Sports Basketball North Fort Worth Referee/OfficialFort Worth, TX$18–$22 / hourReinventing the youth sports industry, our players enjoy the i9 Sports Experience which emphasizes fun, safety and convenience as well as teaching the value of good sportsmanship. i9 Sports was founded on the principle that the number one reason kids play organized sports is to have fun, not to become the next draft pick.
Intern- Advocate BCFS Health and Human ServicesIntern- AdvocateSan Antonio, TexasSummary: The Survivor Advocacy Intern works alongside Advocates to support crisis response, case management, and survivor-centered services for individuals impacted by human trafficking. Interns also support administrative tasks, including maintaining the client clothing closet, assisting with documentation, and supporting the Dignity Program.
NewCSEY Advocate - Crisis Response & Case Management Unbound Bryan College StationCSEY Advocate - Crisis Response & Case ManagementHouston, TXIdeal candidates hold a Bachelor's degree in social work or related field, with 2–3 years of case management/crisis intervention#J-18808-Ljbffr. Unbound Now is seeking an Advocate to provide crisis response and ongoing case management for youth survivors of sex trafficking.
Texas Mental Health Youth Advocacy Coalition Fellowship (Fall 2026) The Jed FoundationTexas Mental Health Youth Advocacy Coalition Fellowship (Fall 2026)All Cities, Texas$31.25 / hourThe review committee is especially interested in hearing your unique perspectives and experiences, as well as your thoughts on how emerging technologies can be used in ways that are both safe and supportive for young people. Eligibility Requirements: Fellows must be permanent residents of Texas and actively enrolled as an undergraduate student in a Texas-based college or university for the 2026–2027 academic year.
Graduation Candidate Advocate Acceleration AcademiesGraduation Candidate AdvocateOdessa, TexasCollaborate closely with the student support team to track learning pathways, monitor behavior, and implement transition plans, including incentive programs to bolster student achievement. Graduation Candidate Advocates act as mentors and advocates, providing both academic and non-academic support while fostering an environment where students feel valued and empowered.
RESIDENTIAL YOUTH WORKER - TOUCHSTONE (YCS) SJRC TexasRESIDENTIAL YOUTH WORKER - TOUCHSTONE (YCS)TXHigh School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Prepare written records for program budgeting, weekly menus, tracking youth progress, reporting incidents/behaviors, and collaborating with the case manager on documenting youth medical needs and appointments within the prescribed time frame.
Bilingual Youth Care Worker PM 2 pm to 10 pm - Seton Home Archdiocese of San AntonioBilingual Youth Care Worker PM 2 pm to 10 pm - Seton HomeSAN ANTONIO, TXAble to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children: Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection. Likewise, at Seton Homes sole discretion, and with written approval of the Department Head of Human Resources and Executive Director, employees may arrange an alternate or flexible work schedule, provided Seton Home needs can be fully met under such an arrangement.
Bilingual Youth Care Worker OVN - Seton Home Archdiocese of San AntonioBilingual Youth Care Worker OVN - Seton HomeSan Antonio, TXVaricella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability.
NewStudent Worker - Children and Youth Program Administrative Assistant - Mission Waco Baylor UniversityStudent Worker - Children and Youth Program Administrative Assistant - Mission WacoWaco, TX$11–$12.50 / hourFUNCTIONS OF THE POSITION - Help with the planning and organization of the children and youth after school program and the annual Toy Store community event; Assist in maintaining the organization of program records and the facilities; Assist in communication with volunteers, staff and families. Job Description: POSITION SUMMARY - Assist the Children and Youth programs with daily clerical and operational needs of the children and youth after school program and the annual Toy Store community event.
NewStudent Worker - Youth Program Assistant - Mission Waco Baylor UniversityStudent Worker - Youth Program Assistant - Mission WacoWaco, TX$11–$12.50 / hourIf 21 years or older with a driver's license and good driving record, you may receive training to assist with transportation to assist with picking up youth from school and transporting to the Mission Waco program. FUNCTIONS OF THE POSITIONS - Prepare daily program activities (gather equipment, setup rooms, etc.) Help supervise youth in daily activities.
Youth Care Worker 3rd Shift ORR UpbringYouth Care Worker 3rd Shift ORRMcAllen, TexasFull timeWhile performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Provide basic needs upon arrival, including meals, clothing, hygiene products, shower, and bedroom assignment; assist with daily routines such as wake-up, bedtime, personal care, chores, homework, meals, and recreational activities .
Youth Care Worker 2nd Shift ORR UpbringYouth Care Worker 2nd Shift ORRKaty, TexasFull timeWhile performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Provide basic needs upon arrival, including meals, clothing, hygiene products, shower, and bedroom assignment; assist with daily routines such as wake-up, bedtime, personal care, chores, homework, meals, and recreational activities .
NewYouth Care Professional Compass ConnectionsYouth Care ProfessionalSan Antonio, TexasWork Experience: Required – 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting and/or training in a related human services field; Preferred - 2 plus years’ related experience and/or training in a related human services field. Academic Requirement: Required – High school diploma, or equivalent; Preferred – 2-year Associate degree from accredited program/institution, or two or more years of college-level course work in a related human services, Psychology, or course worked related to behavioral health.
Temporary Youth Worker - Information Technology Fort Bend County, TXTemporary Youth Worker - Information TechnologyRichmond, TXApplicants must have excellent written and verbal communication skills, as well as good organizational and interpersonal skills and the ability to deal effectively with the public, other County employees, elected officials and co-workers. Assist in the areas of application development, website management, GIS support, database and system administration, cybersecurity, infrastructure, mobile device management, desktop support and project management.
NewCase Worker Travis CountyCase WorkerAustin, TXRemote$57,532.80–$62,830 / yearAs key part of the interdisciplinary team, the case worker works closely with clients, PDO attorneys and other advocates to provide case support including intensive case management to justice involved clients, determining client eligibility for a variety of social services available, and/or providing other social services related to crisis intervention and short-term case management. Education and Experience: Bachelors degree in one of the Social or Behavioral Sciences AND two (2) years experience in social services related work; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Social Worker - Circle of Security Program University of Texas Health Science Center at HoustonSocial Worker - Circle of Security ProgramHouston, TXThe Circle of Security program is a partnership among UTHealth, BakerRipley, and the Infant Toddler Court Team in Fort Bend County designed to increase caregiver knowledge of early childhood development and well‑being while teaching parents the relational and emotional needs of young children using the Circle of Security Parenting (COSP) model. Certification/Skills:Licensed Baccalaureate Social Worker (LBSW) by State of Texas requiredLicensed Master Social Worker (LMSW) by State of Texas preferredMinimum Education:Bachelor Degree in Social Work or related field.
Qualified Mental Health Professional Youth Advocate Programs IncQualified Mental Health ProfessionalAustin, TXThe QMHP-CS is responsible for accurately documenting services, attending Wraparound Team meetings as needed, and communicating participant progress to supervisors, team members, and the referring authority. Summary of Position: The Qualified Mental Health Professional - Community Services (QMHP-CS) is responsible for providing Targeted Case Management and Rehabilitative Services to youth with serious emotional disturbances and their families.
Case Manager IV Texas Health and Human Services CommissionCase Manager IVKERRVILLE, TX$4,020.33–$6,335.66Meets with patients individually or in groups as indicated on the patient recovery plan; interventions are provided at the intervals prescribed by the recovery plan; documentation is completed weekly and reflects the individuals' response to the intervention; interventions are individualized to the patient, but examples of interventions include discharge planning and education on social skills, community readiness, relationships, trial competency, or mental health skills. Collects social assessment information for the licensed social worker by interviewing with patients, family, legally authorized representatives (LAR), and Local Mental Health Authorities to determine what is important to the patient and gather background information needed to assess the individual's support systems and identify the individual's psychosocial and discharge planning needs.
Social Service Designee St James House of BaytownSocial Service DesigneeBaytown, TXWe are looking for preferred two years of experience in a social or recreational program within the last five years, one of which was full-time in a resident social service program in a health care setting; or has completed a training course approved by the State. Interacts with patients and family members, co-workers, clinical and ancillary staff in a non-judgmental, supportive and calm manner.
RN - Galveston County Wellness Center Gulf Coast CenterRN - Galveston County Wellness CenterLa Marque, TexasSummary: Under the general direction of the PMHNP Nurse Manager, the RN is responsible for providing nursing care to all individuals in the Galveston County Mental Health Wellness Center which includes three 24-Hour Observation beds, 9 Extended Observation beds, and 12 Intensive Crisis Respite beds. Assigns specific tasks, activities and functions and maintains appropriate supervision of LVN's and unlicensed personnel in agency settings for patients with a variety of health care needs in accordance with program design and structure.
Social Services Director Brookdale Senior Living IncSocial Services DirectorAustin, TXResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; completing performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems. Consults with physicians and healthcare team members in dealing with psychosocial factors relating to residents'' illnesses, treatments, and discharge plans.
Social Service Assistant PACS Group IncSocial Service AssistantTXDevelop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents. Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care.
Social Worker (Family Advocacy) United States ArmySocial Worker (Family Advocacy)TX$88,621–$115,213 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Specialized Experience: One year of specialized experience which includes: 1) assessing incidents of domestic abuse and/or child abuse/neglect cases; 2) interviewing victims, offenders, children and family members regarding allegations of abuse or neglect; and 3) developing treatment plans based on identified problems.
Social Worker Manor Independent School DistrictSocial WorkerTXDemonstrated ability to build and maintain positive and productive relationships to effectively collaborate with staff, school personnel, community partners, students and families, team members, and volunteers. Campus Management: You will maintain positive relationships with campus personnel, market the program appropriately, lead the student referral processes and campus based services.
Social Worker III - Social Services Specialist Texas Health and Human Services CommissionSocial Worker III - Social Services SpecialistTerrell, TX$5,746.66–$7,253.83Examples include: coordinating and conducting tours of identified discharge options for individuals and families, engagement and communication with state and judicial systems as well as facility or treatment providers, providing information to the local authority to assist in obtaining required documents for discharge planning including certified birth certificates, ISD records and social security cards and coordinating with the receiving facility for individuals transferring within the State Hospital system to include transportation and the transfer of patient information, personal possessions, medication, etc. Oversees the communication and information exchange between the individual, legally authorized representative, actively involved person and agencies, as needed, and facility or treatment providers to assure ongoing care, treatment and support to include maintaining open communication, providing required notification, participating in interdisciplinary team meetings as requested, obtaining necessary consents and accessing external resources as needed.
Career Services Specialist Covenant House TexasCareer Services SpecialistHouston, Texas$45,000–$50,000After more than 35 years of service, CHT offers an extensive continuum of care model for homeless youth including mental health and substance abuse counseling, educational and vocational training, transitional and permanent living programs, street outreach and prevention, pastoral ministry and parenting classes in addition to providing the basic necessities of food, clothing, medical care and safe shelter from the streets for youth in crisis. PRIMARY FUNCTION: In keeping with the Mission Statement and Principles of Covenant House, part of the Covenant House international network, is committed to giving homeless youth a safe haven, absolute respect, unconditional love, and a path to lasting independence through housing programs and providing a continuum of care through supportive services.
2026-2027 CIS Coordinator Application Northeast Texas Community College2026-2027 CIS Coordinator ApplicationMt. Pleasant, TXThrough a tiered system of support, the coordinator provides schoolwide prevention services, targeted group interventions, and intensive case management services to students experiencing academic, behavioral, social-emotional, health, family, or basic needs challenges. Dollar Lunch, Fit Center Access, Educational Benefit, Government Verizon Phone Plan, Discount Purchase Programs, Discount Facility Rentals, Vacation & Sick Leave details ".
Medicaid Program Policy Analyst Texas Health and Human Services CommissionMedicaid Program Policy AnalystAustin, TX$4,523.16–$7,253.83Ability to: Develop, amend, and interpret program policies, rules, and contract requirements related to Medicaid and CHIP Services; Research, gather, assemble, correlate, and analyze facts and devise solutions based on the information available; Work with a team under pressure, negotiate among multiple parties, resolve conflicts; Exercise judgment and work independently with minimum supervision; Work cooperatively as a team member in a fast-paced, deadline-oriented environment; Establish and maintain effective working relationships with various levels of personnel in government entities; Use Microsoft Office Suite applications such as Outlook, Teams, Word, and Excel; Communicate effectively orally and in writing, including the ability to adjust communications to fit the intended audience; Work with diverse groups of people, including stakeholders, who have a variety of opinions. (20%) Prepares high quality written documents such as project updates, reports, PowerPoint presentations, communications to stakeholders and contractors, executive memos, policy and project summaries, legislative reports, administrative rules, waivers, and state plan amendments.
NewCase Manager Covenant House TexasCase ManagerHouston, Texas$45,000–$50,000After more than 35 years of service, CHT offers an extensive continuum of care model for homeless youth including mental health and substance abuse counseling, educational and vocational training, transitional and permanent living programs, street outreach and prevention, pastoral ministry and parenting classes in addition to providing the basic necessities of food, clothing, medical care and safe shelter from the streets for youth in crisis. PRIMARY FUNCTION: In keeping with the Mission Statement and Principles of Covenant House, part of the Covenant House international network, is committed to giving homeless youth a safe haven, absolute respect, unconditional love, and a path to lasting independence through housing programs and providing a continuum of care through supportive services.
NewSocial Services Director HoustonSocial Services DirectorHouston, TexasImplement a social services program that meets the medically related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines. The perfect candidates will have experience in long-term care to support the residents of our 110-bed skilled nursing facility (SNF) with passion and dedication.
Bilingual Community Health Educator Planned Parenthood of Greater TexasBilingual Community Health EducatorEl Paso, TexasFull timeTechnical Competence: Remains informed of current developments in the relevant professional area and incorporates new knowledge into job duties; serves as a resource person in area of expertise; applies specialized knowledge and skill to handle the job; uses and applies appropriate technology; actively pursues new professional knowledge in area of expertise. • Recovery Skills: Responds effectively and acknowledges responsibilities when clients (internal or external) experience problems or mistakes; rectifies the situation to restore client satisfaction; seeks information and collaborates with others to take action to implement permanent fixes.