Las Vegas, NV30+ days ago
Warehouse Technology Support Oversight Oversee day-to-day technical support for warehouse devices, systems, and infrastructure, including: Handheld scanners, tablets, workstations, printers, and mobile devices Warehouse Management Systems (WMS) and related applications Conveyors, sortation systems, and warehouse automation tools Network connectivity and basic hardware/software troubleshooting Ensure rapid triage, escalation, and resolution of issues that could impact production or safety Monitor system health, recurring issues, and root causes to prevent downtime. Required 5+ years of experience in warehouse operations support, IT support, or technical operations, with at least 2 years in a leadership or supervisory role Hands-on experience supporting warehouse technology, automation, or distribution center systems Strong troubleshooting skills across hardware, software, and basic networking Proven ability to manage and develop hourly or technical support teams in a fast-paced environment Experience with equipment and asset tracking Excellent communication and stakeholder management skills.