Care Manager Assistant - LPN Mi Casa Nursing CenterCare Manager Assistant - LPNMesa, AZ$35–$37Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Newstaff - Operating Room Registered Nurse - $100K-150K per year CoreMedical Group Permstaff - Operating Room Registered Nurse - $100K-150K per yearGlendale, AZ$100,000–$150,000 / yearThrough a clinician-first approach, personalized recruiter support, and exclusive perks like Club CoreMed, we help clinicians build rewarding careers while earning recognition as a top workplace and industry leader. This executive leadership role is responsible for overseeing clinical operations, budgeting, staffing, regulatory compliance, physician relations, and quality initiatives while ensuring exceptional patient outcomes.
Newstaff - Med/Surg Registered Nurse - $100K-150K per year CoreMedical Group Permstaff - Med/Surg Registered Nurse - $100K-150K per yearTuscon, AZ$100,000–$150,000 / yearReporting directly to executive nursing leadership, this role provides operational, clinical, and strategic oversight for multiple inpatient nursing units while ensuring the delivery of safe, high-quality patient care. A nationally recognized healthcare organization is seeking an experienced Director of Nursing to lead Inpatient Medical-Surgical and Telemetry services.
NewTravel Nurse RN - Case Manager - $2,800 to $2,850 per week in Tuba City, AZ TravelNurseSourceTravel Nurse RN - Case Manager - $2,800 to $2,850 per week in Tuba City, AZTuba City, AZ$2,800–$2,850The incumbent will work closely work with Providers, Nurses, Social Workers, Physicians, the PRC department, and all health care providers to ensure implementation of appropriate resources in the fulfillment of utilization goals for the hospital and third-party payors. The Social Worker/RN Case Manager is responsible for utilization review of patient cases in the inpatient and outpatient services departments, and review of medical necessity of referrals to specialty providers for services not normally provided within the facility.
Newstaff - Manager Registered Nurse (RN) - OR - Operating Room - $100K-130K per year CoreMedical Group Permstaff - Manager Registered Nurse (RN) - OR - Operating Room - $100K-130K per yearTucson, AZA growing nonprofit healthcare organization is seeking an experienced Operating Room Manager to lead a high-volume perioperative services department. The Main Operating Room includes 14 operating suites featuring endovascular, open-heart, robotic, pediatric, cystoscopy, and general surgery services.
NewOperating Room Registered Nurse - $100K-150K per year CoreMedical Group PermOperating Room Registered Nurse - $100K-150K per yearPeoria, AZ$100,000–$150,000 / yearThrough a clinician-first approach, personalized recruiter support, and exclusive perks like Club CoreMed, we help clinicians build rewarding careers while earning recognition as a top workplace and industry leader. This executive leadership role is responsible for overseeing clinical operations, budgeting, staffing, regulatory compliance, physician relations, and quality initiatives while ensuring exceptional patient outcomes.
NewAssociate Medical Device Sales Representative Medical Sales CollegeAssociate Medical Device Sales RepresentativeScottsdale, AZMuch like the specialized technical certifications and self-funded training tracks required to enter fields like veterinary technology or nursing, this program requires a personal tuition investment from the candidate (with financing options and flexible payment plans available for qualified applicants). Pathway Requirement: Successful completion of the required Medical Sales College program (such as TotalOrtho, TotalOrtho+, or specialized diagnostic/orthopedic tracks) serves as the prerequisite industry baseline for candidates lacking direct field experience.
Therapist, OP Copper SpringsTherapist, OPAvondale, AZOur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
NewUtilization Management Nurse Consultant CVS Health CorpUtilization Management Nurse ConsultantAZ$26.01–$62.32 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
RN Case Manager - Utilization Review The Center for Orthopedic and Research ERN Case Manager - Utilization ReviewPhoenix, AZPart timeCommunication: Maintain clear communication with all parties involved in the patient's care, including insurance providers, to secure coverage for post-discharge services and ensure that receiving providers are informed of the patient's needs and changes in their condition. A Case Manager/Utilization Review Nurse, in collaboration with patients/families, physicians and the interdisciplinary team, provides leadership and advocacy in the coordination of patient-centered care across the continuum to facilitate optimal transitions and progression in care.
RN Case Manager - Utilization Review Healthcare Outcomes Performance CompanyRN Case Manager - Utilization ReviewPhoenix, ArizonaCommunication: Maintain clear communication with all parties involved in the patient's care, including insurance providers, to secure coverage for post-discharge services and ensure that receiving providers are informed of the patient's needs and changes in their condition. A Case Manager/Utilization Review Nurse, in collaboration with patients/families, physicians and the interdisciplinary team, provides leadership and advocacy in the coordination of patient-centered care across the continuum to facilitate optimal transitions and progression in care.
Supervisor, Utilization Management RN L.A. Care Health PlanSupervisor, Utilization Management RNPhoenix, AZThis includes, but not limited to, ensuring proper staffing and coverage; monitoring and evaluating departmental operations to ensure optimal efficiency, productivity, and effectiveness; documenting and appropriately addressing excellence or deviations in work, departmental, and organizational expectations; and conducting intermittent and annual performance evaluations. The Supervisor ensures all functions of the UM department are operating in accordance with the organizations mission, values and strategic goals, which are focused on quality care delivery and continuous improvement; and are provided in a manner that is responsive and sensitive to the needs of L.A.
Utilization Review Nurse Oscar HealthUtilization Review NurseTempe, AZRemote$35–$45.94 / hourWork Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; Illinois; Iowa; Kansas; Michigan; Missouri; Nebraska; New Jersey; North Carolina; Ohio; Oklahoma; Pennsylvania; South Carolina; Tennessee; Texas; or Virginia. Active, unrestricted RN licensure from the United States in [state], OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC).
NewUtilization Management Clinician Behavioral Health CVS Health CorpUtilization Management Clinician Behavioral HealthAZ$60,522–$129,615 / yearCollaborates with stakeholders, such as providers, care managers, and community organizations, to establish effective communication channels that promote care coordination efforts and facilitate the resolution of UM inquiries and concerns. Stays updated on industry guidelines, evidence-based practices, and emerging trends in behavioral health, utilizing this knowledge to inform decision-making, enhance clinical practice, and improve the quality of provided care.
RN Supervisor, Care Management Community Health Systems IncRN Supervisor, Care ManagementTucson, AZCoordinates interdisciplinary collaboration among physicians, nurses, social workers, and other healthcare professionals to facilitate efficient, patient-centered care plans. The Supervisor, Care Management oversees daily operations and staff within the Care Management department to ensure timely, safe, and cost-effective patient transitions throughout the continuum of care.
RN Director of Care Management Community Health Systems IncRN Director of Care ManagementOro Valley, AZThe Director works collaboratively with staff, physicians, and community resources to deliver patient-centered care and achieve optimal outcomes. The Director, Care Management is responsible for overseeing the implementation, development, and management of the Care Management and Resource Management programs.
Utilization Review Coordinator University Health Services IncUtilization Review CoordinatorSCOTTSDALE, AZOur modern 120-bed facility offers specialized mental health services and substance use treatment for teens, adults, and older adults experiencing issues such as depression, anxiety, personality disorders and co-occurring addictions. At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skill-set and experience with the best possible career at UHS and our subsidiaries.
Utilization Review Coordinator Oasis Behavioral HealthUtilization Review CoordinatorChandler, ArizonaFull timeGather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office. Preferred Licensure : LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services.
Supervisor, Utilization Review (TOC) - Hybrid Blue Cross Blue Shield of ArizonaSupervisor, Utilization Review (TOC) - HybridPhoenix, ArizonaAZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. The Utilization Review Supervisor coordinates the activities of the UR department as they relate to medical necessity reviews, authorizations of inpatient, observation and sub-acute medical levels of care for Medicaid Business Segment members.
RN Care Management Coordinator Pool Valleywise HealthRN Care Management Coordinator PoolPhoenix, AZThe RN Care Management Coordinator assumes a leadership role and works collaboratively with the patient, family, interdisciplinary team internally and externally to identify desired outcomes and develop a safe plan of care. This position is responsible for the assessment, identification of needs, and coordination of care and services to facilitate the patients progression through the continuum of care in a timely and cost-effective manner.
Remote-Manager, Case Management SNP (California RN License Required) Alignment Healthcare IncRemote-Manager, Case Management SNP (California RN License Required)AZRemote$113,332–$169,999 / yearIn this fully remote leadership role, you will oversee a high-performing care management team dedicated to improving outcomes for members with complex and chronic healthcare needs. Monitors activities to support the timeliness of Health Risk Assessment (Initial and Reassessment) completion, Individualized Care Plan (ICP) development and Interdisciplinary Care Team (ICT) delivery for SNP members.
Utilization Review Coordinator Acadia Healthcare Co IncUtilization Review CoordinatorChandler, AZLICENSES/DESIGNATIONS/CERTIFICATIONS: Preferred Licensure: LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services. Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
Utilization Review Manager University Health Services IncUtilization Review ManagerPHOENIX, AZHeadquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Pt Transition Utilization Coordinator, Full Time, Days/Weekends Summit Healthcare ExternalPt Transition Utilization Coordinator, Full Time, Days/WeekendsShow Low, ArizonaThis position requires knowledge of general office equipment (including the nurse call system, telephone system, fax machine, copy machine, computer, and commonly used hospital programs) as well as excellent computer, communication, critical thinking, problem solving, leadership, supervisory, interpersonal skills, basic math skills, and the ability to exercise independent judgment. The coordinator assists with identifying and anticipating discharge needs for assigned patients and communicates and collaborates with the interdisciplinary team through verbal and written communications while maintaining strict confidentiality specific to communication, record keeping and coordination of services.
Utilization Clinical Reviewer TriWest Healthcare AllianceUtilization Clinical ReviewerPhoenix, AZRemoteFull timeApplies clinical knowledge to make determinations for preauthorization, inpatient and continued stay reviews for Behavioral Health and Medical/Surgical requests to establish medical necessity, benefit coverage, appropriateness of quality of care, and length of stay or care plan. The Utilization Management Clinical Review nurse reviews and makes decisions about the appropriateness and level of beneficiary care being provided in an effort to provide cost effective care and ensure proper utilization of resources.
Pt Transition Utilization Coordinator, Full Time, Days/Weekends Summit Healthcare AssociationPt Transition Utilization Coordinator, Full Time, Days/WeekendsShow Low, AZPart timeThis position requires knowledge of general office equipment (including the nurse call system, telephone system, fax machine, copy machine, computer, and commonly used hospital programs) as well as excellent computer, communication, critical thinking, problem solving, leadership, supervisory, interpersonal skills, basic math skills, and the ability to exercise independent judgment. The coordinator assists with identifying and anticipating discharge needs for assigned patients and communicates and collaborates with the interdisciplinary team through verbal and written communications while maintaining strict confidentiality specific to communication, record keeping and coordination of services.
Supervisor, Utilization Review (TOC) - Hybrid Blue Cross and Blue Shield AssociationSupervisor, Utilization Review (TOC) - HybridPhoenix, AZAZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. The Utilization Review Supervisor coordinates the activities of the UR department as they relate to medical necessity reviews, authorizations of inpatient, observation and sub-acute medical levels of care for Medicaid Business Segment members.
Case Management Nurse - Oncology or Transplant Experience Innovative Care ManagementCase Management Nurse - Oncology or Transplant ExperienceArizonaRemoteAs a trusted clinical resource, you'll partner closely with members, providers, transplant centers, oncology teams, and health plans to assess needs, develop individualized care plans, and advocate for appropriate, cost-effective services. This position is ideal for an experienced RN with a background in oncology and transplant nursing who brings strong clinical judgment, exceptional communication skills, and a passion for supporting patients through complex episodes of care in a collaborative, remote environment.
Nurse Case Manager Tohono O'odham Nation HealthcareNurse Case ManagerSan Simon, AZFull timeComprehensive knowledge of alternative resources, such as Medicare, Medicaid, private insurance, and PRC program eligibilityrequirements, including knowledge of reimbursable insurance procedures andconditions and the ability to interpret provisions of individual health plans andgroup plans. Scope of Work: This position is within the Tohono O'odham Nation Health Care, including Sells Hospital, San Xavier Health Center, Santa Rosa Health Center, and San Simon Health Center, in the Division of Purchased Referred Care as assigned.
RN Case Manager Shea 30 Shea Medical CenterRN Case Manager SheaScottsdale, ArizonaCollaborates with patient/significant others as well as other members of the health care team in determining the appropriate level of care, utilization of resources and length of stay (utilizing electronic admission and discharge criteria program and physician input). Guides care coordination for high risk acute care patients, and facilitate the discharge plan for patients with medically complex post-acute care needs.
RN Case Manager - PRN Summit Healthcare ExternalRN Case Manager - PRNShow Low, ArizonaThis employee must be service oriented and have excellent customer service skills, computer skills, critical thinking skills, problem-solving skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, the ability to prioritize work, the ability to work in a team, and telephone etiquette. This position requires operational knowledge of all equipment in the Care Resource Management department, including: fax, printers, copy machine, phone systems, and commonly used association-wide computer programs (including Hospital Information Systems, MS Office, e-mail, and internet).
Nurse Practitioner- Primary Care- Tucson, AZ Foothills Tucson Physician Group HoldingsNurse Practitioner- Primary Care- Tucson, AZ FoothillsTucson, AZProvide direct Primary Care patient care services in an outpatient clinic setting; augment a physician's ability to provide medical services to patients; perform diagnostic and therapeutic procedures, order lab studies and professional consultations. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
RN Case Manager - PRN Summit Healthcare AssociationRN Case Manager - PRNShow Low, AZPart timeThis employee must be service oriented and have excellent customer service skills, computer skills, critical thinking skills, problem-solving skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, the ability to prioritize work, the ability to work in a team, and telephone etiquette. This position requires operational knowledge of all equipment in the Care Resource Management department, including: fax, printers, copy machine, phone systems, and commonly used association-wide computer programs (including Hospital Information Systems, MS Office, e-mail, and internet).
NewLVN Quality Assurance/Infection Prevention TeemaGroupLVN Quality Assurance/Infection PreventionFLagstaff, AZ$43–$44Conduct infection control surveillance daily rounds to confirm compliance with individual care plans for residents with infections by facility staff. • Utilizes assessment and scheduling protocol to evaluate quality of training and ensure that staff is adequately trained to meet desired outcomes.
NewMedical Claim Review Nurse Integrated Resources, IncMedical Claim Review NursePhoenix, AZRemoteUtilizing clinical knowledge and experience, responsible for review of documentation to ensure medical necessity and appropriate level of care utilizing ClientG/InterQual, state/federal guidelines, billing and coding regulations, and Client policies; validates the medical record and claim submitted support correct coding to ensure appropriate reimbursement to providers. At least 2 years clinical nursing experience, including at least 1 year of utilization review (prospective, retrospective and concurrent clinical review), medical claims review, long-term services and supports (LTSS), claims auditing, medical necessity review and/or coding experience, or equivalent combination of relevant education and experience.
RN Care Manager - Phoenix Market ArchWell Health LLCRN Care Manager - Phoenix MarketPhoenix, AZJob Summary: The Nurse Care Manager is responsible for helping coordinate and evaluate the management of patients with acute and chronic conditions, across the care continuum, to achieve high quality care measured by positive patient outcomes. In our medical clinics, we provide comprehensive primary care for senior adults with traditional Medicare and Medicare Advantage plans, focused on delivering improved quality, better patient experience and lower total cost of care.
Nurse Practitioner- Cardiothoracic Family Medical Centers of AZNurse Practitioner- CardiothoracicPhoenix, AZDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Under the direction of a physician, provides direct patient care including gathering detailed history and performing physical exams.
Nurse Practitioner- Cardiology Family Medical Centers of AZNurse Practitioner- CardiologyPhoenix, AZDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Under the direction of a physician, provides direct patient care including gathering detailed history and performing physical exams.
Clinical Quality Reviewer - REMOTE - RN - US Citizen Required TEEMAClinical Quality Reviewer - REMOTE - RN - US Citizen Requiredphoenix, AZRemote$85,000–$92,000Bachelor’s degree in Nursing or healthcare-related field. Candidates must meet required AND preferred qualifications .
Clinical Quality Reviewer - REMOTE - LCSW OR RN - US Citizen Required TEEMAClinical Quality Reviewer - REMOTE - LCSW OR RN - US Citizen Requiredphoenix, AZRemote$85,000–$92,000Bachelor’s degree in Nursing or healthcare-related field. Candidates must meet required AND preferred qualifications .
Nurse Practitioner- Primary Care- Tucson, AZ Foothills Tenet Healthcare CorpNurse Practitioner- Primary Care- Tucson, AZ FoothillsTucson, AZProvide direct Primary Care patient care services in an outpatient clinic setting; augment a physician's ability to provide medical services to patients; perform diagnostic and therapeutic procedures, order lab studies and professional consultations. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Nurse Practitioner - Primary Care - Tucson, AZ - Irvington area Tenet Healthcare CorpNurse Practitioner - Primary Care - Tucson, AZ - Irvington areaTucson, AZProvide direct Primary Care patient care services in an outpatient clinic setting; augment a physician's ability to provide medical services to patients; perform diagnostic and therapeutic procedures, order lab studies and professional consultations. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Nurse Practitioner- Cardiology Tenet Healthcare CorpNurse Practitioner- CardiologyPhoenix, AZDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Experience: Certifications: Required: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy; RNP License.
Nurse Practitioner- Primary Care- Tucson, AZ - Irvington Tenet Healthcare CorpNurse Practitioner- Primary Care- Tucson, AZ - IrvingtonSahuarita, AZProvide direct Primary Care patient care services in an outpatient clinic setting; augment a physician's ability to provide medical services to patients; perform diagnostic and therapeutic procedures, order lab studies and professional consultations. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Nurse Practitioner- Cardiothoracic Tenet Healthcare CorpNurse Practitioner- CardiothoracicPhoenix, AZDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Experience: Certifications: Required: Must be currently licensed, certified or registered to practice profession as required by law, regulation in state of practice or policy.
Nurse Navigator United Surgical Partners International IncNurse NavigatorPhoenix, AZFacilitates scheduled follow-up calls with patients to promote compliance with discharge instructions and risk mitigation calls to avoid preventable ER visits/admissions, confirm physical therapy and post-op visits to physicians. The nurse will use his/her nursing judgment (including the tools provided) to refer surgical patients, based on their provided medical history, to a hospitalist for review, if the patient is deemed a high-risk surgical patient.
Case Management Director Yuma Rehabilitation Hospital, an affiliation of Encompass Health and Yuma Regional Medical CenterCase Management DirectorYuma, AZFull timeJoin us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department. - Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
Nurse (RN) Case Manager San Carlos Apache Health Care CorpNurse (RN) Case ManagerAZManages and oversees care coordination of assigned patient case load to ensure delivery of all covered services identified for continuity of care across all levels of care and involved providers; Serves as primary contact/clinical liaison between referral hospitals, treatment facilities and patients/patient's families to ensure delivery of effective and appropriate treatment in accordance with established plan of care. SCAHC gives preference in hiring to San Carlos Apache Tribal members and other Native Americans in accordance with the San Carlos Apache Tribe's Tribal Preference Policy, as set forth in Section 402 of the Tribe's Human Resources Department Policies and Procedures Manual.
Case Review Registered Nurse Tuba City Regional Health Care CorpCase Review Registered NurseAZThis position requires the mental & emotional requirement ability to cope with high levels of stress; make decisions under high pressure; copy with anger/fear/hostility of others in a calm way; manage altercations; concentrate; handle a high degree of flexibility; handle multiple priorities in a stressful situation; work alone; demonstrate a high degree of patience; and work in areas that are close and crowded. Develops and implements policies and procedures regarding case management eligibility, alternate resource programs, referral/notification process, interdepartmental relationship and responsibilities; promote patient access to the appropriate level of care, prevent over or under utilization of resources, maximize the use of alternate resources, and supports continuity of care.