Unit Secretary - Sub-Acute Rehab Mary Free Bed Rehabilitation HospitalUnit Secretary - Sub-Acute RehabGrand Rapids, MichiganCompetently and professionally manage multiple communication systems simultaneously, including answering and triaging incoming calls using mulit-line phone system, internal communication with staff, monitor email, and face-to-face requests from staff, patients, and families. Clerical and Administrative Support – Each unit secretary is required to perform the following skills: Communicates and exchanges information in a timely manner with employees from departments in acute care hospitals that provide services for Mary Free Bed patients.
NewUnit Secretary Clerk Full Time Days Vibra HealthcareUnit Secretary Clerk Full Time DaysTaylor, MIOften our patients require additional critical care services for medically complex conditions such as trauma, infectious diseases, wound healing, cardiovascular disease, stroke, amputation and ventilator weaning. Vibra Hospital of SE Michigan - Taylor Campus, located in Taylor, MI is a 40 bed Critical Care Hospital providing acute care services to patients recovering from serious illnesses or injuries.
NewUnit Secretary - Progressive Care Unit (Midland) MyMichigan HealthUnit Secretary - Progressive Care Unit (Midland)Midland, MichiganThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. Organizes documents from printer and fax (after visit summaries, prescriptions, etc.) making sure all papers for same patient are together and not co-mingled with others; gives to nurse or provider.
Unit Secretary Emergency Prime Healthcare Services IncUnit Secretary EmergencyPort Huron, MILake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs. Lake Huron Medical Center is affiliated with Lake Huron Medical Group which offers patient-centered care through primary and specialty care physician practices located throughout the Blue Water Area.
Unit Secretary GI Lab Prime Healthcare Services IncUnit Secretary GI LabPort Huron, MILake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs. Lake Huron Medical Center is affiliated with Lake Huron Medical Group which offers patient-centered care through primary and specialty care physician practices located throughout the Blue Water Area.
Unit Secretary-1st Floor GPU-24 hrs/week-Days-West Bloomfield Henry Ford HospitalUnit Secretary-1st Floor GPU-24 hrs/week-Days-West BloomfieldWest Bloomfield, MINotify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment. Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment).
Unit Secretary - Contingent - Rotating Shift - Wyandotte Henry Ford HospitalUnit Secretary - Contingent - Rotating Shift - WyandotteWyandotte, MIGeneral Summary: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. One year in healthcare setting such as medical office, hospital or laboratory.
Unit Secretary - FT Float University Health Services IncUnit Secretary - FT FloatAUBURN HILLS, MIOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries.
Unit Secretary / Float Staffing / Contingent / Nights Henry Ford HospitalUnit Secretary / Float Staffing / Contingent / NightsRochester, MIWill also work one of the following shifts: Easter, Mother's Day, Father's Day, Halloween, or the Day after Christmas. The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned.
Unit Secretary - L & D Triage - Part Time - Nights - Jackson, MI Henry Ford HospitalUnit Secretary - L & D Triage - Part Time - Nights - Jackson, MIJackson, MIGENERAL SUMMARY: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. One year in healthcare setting such as medical office, hospital or laboratory.
Unit Secretary - L & D Triage - Full Time - Nights - Jackson, MI Henry Ford HospitalUnit Secretary - L & D Triage - Full Time - Nights - Jackson, MIJackson, MIGENERAL SUMMARY: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. One year in healthcare setting such as medical office, hospital or laboratory.
Unit Secretary - L & D Triage - Contingent - Rotating - Jackson, MI Henry Ford HospitalUnit Secretary - L & D Triage - Contingent - Rotating - Jackson, MIJackson, MIGENERAL SUMMARY: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. One year in healthcare setting such as medical office, hospital or laboratory.
Unit Secretary - Med/Surg - 5 South - Part Time - Afternoon - Jackson, MI Henry Ford HospitalUnit Secretary - Med/Surg - 5 South - Part Time - Afternoon - Jackson, MIJackson, MIJOB SUMMARY: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. One year in healthcare setting such as medical office, hospital or laboratory.
Unit Secretary - Med/Surg - 6SE Renal/Oncology - Full Time - Varied - Jackson, MI Henry Ford HospitalUnit Secretary - Med/Surg - 6SE Renal/Oncology - Full Time - Varied - Jackson, MIJackson, MIGENERAL SUMMARY: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. One year in healthcare setting such as medical office, hospital or laboratory.
Unit Secretary- PACU- Full Time- Day Shift (8a-4:30p) Henry Ford HospitalUnit Secretary- PACU- Full Time- Day Shift (8a-4:30p)Wyandotte, MIGENERAL SUMMARY: The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties.
Unit Secretary - Neuro Trauma (Midland) MyMichigan HealthUnit Secretary - Neuro Trauma (Midland)Midland, MichiganSummary: This position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. Organizes documents from printer and fax (after visit summaries, prescriptions, etc.) making sure all papers for same patient are together and not co-mingled with others; gives to nurse or provider.
Unit Secretary MyMichigan HealthUnit SecretarySaginaw, MichiganSummary: This position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. Organizes documents from printer and fax (after visit summaries, prescriptions, etc.) making sure all papers for same patient are together and not co-mingled with others; gives to nurse or provider.
Unit Secretary - Medical/Oncology (Midland) MyMichigan HealthUnit Secretary - Medical/Oncology (Midland)Midland, MichiganThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. Organizes documents from printer and fax (after visit summaries, prescriptions, etc.) making sure all papers for same patient are together and not co-mingled with others; gives to nurse or provider.
Unit Secretary - Medical ICU (Midland) MyMichigan HealthUnit Secretary - Medical ICU (Midland)Midland, MichiganThis position provides excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, and assisting with other patient and family customer service requests. Organizes documents from printer and fax (after visit summaries, prescriptions, etc.) making sure all papers for same patient are together and not co-mingled with others; gives to nurse or provider.
Unit Secretary / Float Staffing / Full Time / Nights / 36 hrs Henry Ford HospitalUnit Secretary / Float Staffing / Full Time / Nights / 36 hrsRochester, MIGeneral Summary: Understands and applies Henry Ford Hospital Medical Center mission statement by assisting in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area. This position requires the ability to identify age related differences within the persons served and the adjustment of treatment style and expectations as appropriate, including adjustments based on the person's served cognitive function and learning ability.
Unit Secretary Pre Post Recovery Corewell HealthUnit Secretary Pre Post RecoveryTroy, MichiganFrom workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
Unit Secretary 5 North Corewell HealthUnit Secretary 5 NorthFarmington Hills, MichiganFrom workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
Unit Secretary Corewell HealthUnit SecretaryRoyal Oak, MIFrom workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
Unit Secretary Pre Post Recovery PRN Corewell HealthUnit Secretary Pre Post Recovery PRNTroy, MIFrom workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
UNIT SECRETARY EMERGENCY CARE CENTER (PART TIME) Covenant HealthCareUNIT SECRETARY EMERGENCY CARE CENTER (PART TIME)SAGINAW, MichiganEMR Clinical Support with key responsibilities for smooth, accurate, and timely patient flow, the HUC will accept calls and record patient information from patient placement regarding admissions and transfers. Has contact with patients, families, and multidisciplinary staff and is able to facilitate admissions, discharges, and daily care by the team according to guidelines as defined by Covenant HealthCare.
NewUNIT SECRETARY FLOAT(RESOURCE TEAM) Covenant HealthCareUNIT SECRETARY FLOAT(RESOURCE TEAM)SAGINAW, MichiganEMR Clinical Support: With key responsibilities for smooth, accurate, and timely patient flow, the HUC will accept calls and record patient information from patient placement regarding admissions and transfers. Has contact with patients, families, and multidisciplinary staff and is able to facilitate admissions, discharges, and daily care by the team according to guidelines as defined by Covenant HealthCare.
Unit Secretary - Emergency Lake Huron Medical CenterUnit Secretary - EmergencyPort Huron, MichiganOverview: Lake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs. Lake Huron Medical Center is affiliated with Lake Huron Medical Group which offers patient-centered care through primary and specialty care physician practices located throughout the Blue Water Area.
Unit Secretary Med Surg Corewell HealthUnit Secretary Med SurgGrand Rapids, MichiganResponsibilities include taking phone calls, helping with directions to all visitors and outside team members to the unit (lab, radiology, patient transport, nutrition services, environmental services, etc), calling support when directed by clinical staff, assisting with discharge/admit/transfer paperwork, ordering supplies, ensuring rooms are appropriately stocked, and answering call lights for any non-direct patient care needs. We provide inpatient bedside care for mainly the General Medical Patient Population, which could be patients with a wide variety of diagnoses, pneumonia, cellulitis, kidney failure, hyperglycemia, Diabetic Issues, Ulcers, Confused Elderly, Alcohol Abuse, Acute/Chronic Kidney Injury, Sepsis, Psychiatric Population.
NewUnit Secretary Cardiothoracic Surgical Non ICU Corewell HealthUnit Secretary Cardiothoracic Surgical Non ICUGrand Rapids, MichiganResponsibilities include taking phone calls, helping with directions to all visitors and outside team members to the unit (lab, radiology, patient transport, nutrition services, environmental services, etc), calling support when directed by clinical staff, assisting with discharge/admit/transfer paperwork, ordering supplies, ensuring rooms are appropriately stocked, and answering call lights for any non-direct patient care needs. Our primary patient populations are post-operative coronary artery bypass (CABG), cardiac valve surgeries, lung surgeries, heart, and lung transplant, and VAD patients (an artificial heart pump).
Unit Secretary 5W Observation Corewell HealthUnit Secretary 5W ObservationGrand Rapids, MichiganThis brings a lot of variety to the patients you will care for and provides the ability to strengthen your critical thinking skills and be part of a dynamic team providing excellent patient care to those needing further testing and observation of symptoms. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Unit Secretary 4G Digestive Disease Corewell HealthUnit Secretary 4G Digestive DiseaseGrand Rapids, MIWe provide patient-focused inpatient care in 248 private patient rooms and outpatient services for medical, surgical and specialty care, achieving high rates of patient satisfaction. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Unit Secretary 4H Corewell HealthUnit Secretary 4HGrand Rapids, MIWe provide patient-focused inpatient care in 248 private patient rooms and outpatient services for medical, surgical and specialty care, achieving high rates of patient satisfaction. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
NewUnit Secretary Medical ICU Corewell HealthUnit Secretary Medical ICUGrand Rapids, MichiganMaintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Unit Secretary Ortho Total Joint Corewell HealthUnit Secretary Ortho Total JointGrand Rapids, MichiganWe provide patient-focused inpatient care in 248 private patient rooms and outpatient services for medical, surgical and specialty care, achieving high rates of patient satisfaction. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Unit Secretary Case Manager Assistant Henry Ford HospitalUnit Secretary Case Manager AssistantDetroit, MIHe/she assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.
Ward Secretary Cardiac Progressive Unit Corewell HealthWard Secretary Cardiac Progressive UnitDearborn, MichiganOne of the two relevant experience: 1 year of medical related experience such as: Doctor’s office receptionist, Medical Office Assistant, Lab Tech, Pharmacy Tech, EKG Tech, or completion of a Ward Secretary class/curriculum or equivalent, or previous Ward Secretary experience, OR. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Unit Clerk - Telemetry DMC Huron Valley-Sinai HospitalUnit Clerk - TelemetryCharter Township of Commerce, MichiganMakes available the appropriate forms needed during IS system downtimes, ensures those forms are labeled and placed into the paper medical record; prepares downtime requisitions as required; notifies consults verbally or via phone; communicates other orders to appropriate departments as needed. This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care.
Health Unit Coordinator Intensive Care Unit Trinity HealthHealth Unit Coordinator Intensive Care UnitPontiac, MIThis includes but is not limited to: phone management, maintenance of patient charts, ordering and stocking of all materials necessary for unit operations and patient chart maintenance. The Health Unit Coordinator collaborates with nursing and medical staff as well as other hospital departments to facilitate excellent customer service to our patients and visitors.
Secretary 7-E8 / FSB / Fifth District / Wayland Post State of MichiganSecretary 7-E8 / FSB / Fifth District / Wayland PostWayland, MI$23.22–$30.19 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Legal Secretary 7-9 - Civil Rights and Special Initiative Division State of MichiganLegal Secretary 7-9 - Civil Rights and Special Initiative DivisionLansing, MI$23.22–$32.20 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. LGLSEC - Do you possess at least an educational level typically acquired through the completion of high school and at least two years of office experience involving administrative support practices, including one year equivalent to 6-level administrative support experience?.
Executive Secretary E10 - Center for Forensic Psychiatry State of MichiganExecutive Secretary E10 - Center for Forensic PsychiatrySaline, MI$24.96–$33.44 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. EXCSECE - Do you possess at least five years of administrative support experience where use of a personal computer to prepare correspondence, reports, charts, etc. or to enter/retrieve/update information is an essential part of the work, including two years equivalent to advanced (8) level administrative support work, Secretary E8, or Legal Secretary E8; or, one year equivalent to a Secretary 9, Legal Secretary 9, or Senior Executive Management Assistant 9?.
Legal Secretary 7-E8 (Public Service Division) State of MichiganLegal Secretary 7-E8 (Public Service Division)Lansing, MI$23.22–$30.19 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. LGLSEC - Do you possess at least an educational level typically acquired through the completion of high school and at least two years of office experience involving administrative support practices, including one year equivalent to 6-level administrative support experience?.
Secretary 7-E8 State of MichiganSecretary 7-E8Ypsilanti, MI$23.22–$30.19 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. This support includes taking and transcribing meeting minutes and dictation, composing, preparing and typing memos, reports, letters, etc., printing and processing reports from the Offender Management System (OMS), data entry into the Offender Management System (OMS) and into the team data base, retrieving information and files, both electronic and hard copy.
Legal Secretary staff council GTTLegal Secretary staff councilSouthfield, MIAbout GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces.
Unit Clerk Nurse Aide McLaren Health Care CorpUnit Clerk Nurse AideFlint, MI$16.03–$19.87 / hourAssists nursing staff by making patient beds, giving baths, passing waters, feeding patients, oral care, accurate I & O, ambulating patients, daily weights, and vital signs and any other duties assigned by the RN. Required: Advanced education/training beyond high school in a related program (MA/Medical Receptionist, Medical Secretary, or Unit Clerk course).
Early Learning Center Building Secretary Michigan Association of Superintendents and AdministratorsEarly Learning Center Building SecretaryAnn Arbor, MISUMMARY: The Building Secretary provides full spectrum administrative support to the Building Principal and his/her including scheduling, writing correspondence, emailing, handling visitors, routing callers and answering questions and requests. Completes a high volume of computer data entry work, using district computer programs, to input a high volume of data with speed and accuracy, including confidential data, in an environment with constant interruptions.
Ward Secretary Corewell HealthWard SecretaryDearborn, MIOne of the two relevant experience: 1 year of medical related experience such as: Doctor's office receptionist, Medical Office Assistant, Lab Tech, Pharmacy Tech, EKG Tech, or completion of a Ward Secretary class/curriculum or equivalent, or previous Ward Secretary experience, OR. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Secretary Level 2 - College of Arts, Sciences and Education Ferris State UniversitySecretary Level 2 - College of Arts, Sciences and EducationBig Rapids, MIFLSA: Non-Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: Clerical-Technical Association (MEA-NEA) Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: The College of Arts, Sciences and Education is seeking applicants for a Secretary 2 position. Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
Second Secretary Grand Rapids Public SchoolsSecond SecretaryGrand Rapids, MIWhile performing the duties of this job, the employee is required to compare, analyze, communicate both orally and in writing in the English language, copy, coordinate, instruct, compute, synthesize, evaluate, use interpersonal skills, compile, and negotiate. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description.
Patient Care Secretary - PCS Memorial HealthcarePatient Care Secretary - PCSOwosso, MIMust demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs, and to provide the care needed as described in the units and divisions policies and procedures. INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.