Grand Rapids, MI30+ days ago
Assist, research and resolve team members, time editors and leaders with any timekeeping/payroll related inquiries or issues including direct deposit, tax forms and pay slip view, in an accurate and timely manner utilizing ticketing software (i.e., Service Now), the organization's messaging app and/or telephonic system as deemed appropriate. Utilize critical thinking and problem-solving skills and in accordance with federal and state laws including FLSA, and under moderate supervision from Payroll leadership, responsible for performing a variety of analytical, clerical, payroll.