NewLife Underwriting Manager Northwestern MutualLife Underwriting ManagerFranklin, WI$118,960–$178,440 / yearSpecifically, oversee/coordinate division workflow and manage Underwriting projects, customer service initiatives, work efforts and risk analysis of underwriters, with the goal of ensuring a customer-centered communication focus at the agency level. Serve as communication liaison/resource, providing technical problem resolution with field management, agents, company management, other companies, and insurance departments regarding underwriting concerns and issues.
NewState Manager-Nonstandard Auto Insurance Sentry InsuranceState Manager-Nonstandard Auto InsuranceMadison, WISuperior leadership, problem solving, and analytical skills with proven ability to effectively communicate, develop relationships, and make data driven decisions. Collaborate with business partners throughout the organization to initiate, prioritize, and drive changes to systems, business practices, and/or product offerings, applying sound analysis and logic.
NewCommercial Lines Underwriter Steffens Insurance GroupCommercial Lines UnderwriterMilwaukee, WI$65,000–$83,000 / yearMaintain complete, accurate account records in the agency management system — every activity logged, every document filed, every follow-up tickled so nothing falls through and the next person who opens the account knows exactly where things stand. We handle the complexity most small-market agencies hand off — full commercial and personal lines P&C through SIG, combined with sophisticated financial planning through V3 Financial, for clients who’ve been with us long enough to refer their kids.
General Manager - Personal Lines Underwriting Acuity, A Mutual Insurance CompanyGeneral Manager - Personal Lines UnderwritingSheboygan, WI$175,000–$225,000 / yearThe GM reviews results across each state in comparison to Acuity's overall performance and proactively addresses any concerns, while also performing routine evaluations of workloads to ensure balance within the department. ESSENTIAL RESPONSIBILITIES: Serve as a key stakeholder in the Personal Lines space, collaborating with cross-functional departments to provide feedback and ideas, contributing to the overall direction and success of initiatives.
Commercial Underwriting Manager Society InsuranceCommercial Underwriting ManagerFond du Lac, WIRemoteSupports the underwriting team in developing and executing agency business plans; and communicates with and visits key agencies in the assigned territory to strengthen and enhance agency partnerships. You'll bring together risk expertise, financial analysis, and a solutions-first mindset to craft tailored coverage strategies - helping protect our insureds and strengthen long-term partnerships.
Associate Director, Underwriting Sun Life Financial IncAssociate Director, UnderwritingMilwaukee, WI$114,300–$171,500 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Small Business Underwriting Manager Lake Ridge BankSmall Business Underwriting ManagerMiddleton, WIPartnering closely with the Vice President Commercial/Ag Underwriting Manager, this role has meaningful influence on credit strategy, risk management, and growth within our small business segment. Adept in ability to learn quickly, apply creativity, understand complex processes and procedures, prioritize workload, set and meet deadlines, and perform well with a minimum of direct supervision.
NewUnderwriting Services Specialist GallagherUnderwriting Services SpecialistEau Claire, WisconsinThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. This role doesn’t involve production goals, but you’ll provide valuable support to senior underwriters and help manage accounts effectively.
Underwriting Specialist or Executive Underwriter- Construction Casualty Zurich Insurance Group LtdUnderwriting Specialist or Executive Underwriter- Construction CasualtyMilwaukee, WI$79,600–$172,300 / yearAs a member of Zurichs Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with our Preferred Distribution Partners in Waukesha, WI This is an exciting time to join Construction at Zurich! The Construction Casualty Underwriter is responsible for: Serving as a customer industry advocate with a focus on improving the customer experience by understanding their risk and offering the best end to end solution for their insurance needs.
Group Underwriting Consultant Elevance Health IncGroup Underwriting ConsultantWaukesha, WILocation: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Regional Underwriting Director - Contract Surety Crum & ForsterRegional Underwriting Director - Contract SuretyBROOKFIELD, WisconsinSalary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
Commercial Underwriting Supervisor West Bend Insurance CompanyCommercial Underwriting SupervisorWest Bend, WIRemote$109,432–$136,790 / yearWest Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
NewManager, Acquisitions & Capital Markets BAKER TILLY ADVISORY GROUP, LP.Manager, Acquisitions & Capital MarketsMADISON, WIAssist in managing the acquisition process including diligence, third-party reports, and closing coordination * Support structuring and. and structured real estate offerings * Prepare investment summaries, due diligence materials, and Investment Committee presentations *.
Impact Finance Affordable Housing - Financial Modeling Manager U.S. BancorpImpact Finance Affordable Housing - Financial Modeling ManagerMilwaukee, WI$111,605–$131,300 / yearCollaborate with external customers, accountants, and legal counsel to effectively structure, develop, and manage deal closing projections, with knowledge of database management and the ability to work with large datasets to extract, clean, and analyze data. Performs and supports deal level financial and profitability modeling including; deal input, IRR analysis, deal structuring, issue resolution, model customization for unique deal structures, and financial quality control, with proficiency in Excel.
Product Manager II Jewelers MutualProduct Manager IINeenah, WisconsinSupport product leaders in executing corporate actions, strategic initiatives, and operational priorities; contribute product guidance to partners across underwriting, claims, distribution, compliance, finance, legal, and operations. The Product Manager II supports product management and product analytics for Jewelers Mutual by helping identify trends in product experience, financial and operational performance, and market/competitor dynamics.
Manager Real Estate Burlington Stores IncManager Real EstateWauwatosa, WIRemote$95,000–$125,000 / yearThe Real Estate Manager executes Burlington's real estate development strategy within an assigned territory and delivering 15 to 20 new or relocated stores annually by identifying, underwriting, negotiating, and delivering new store openings and relocations that meet financial, operational and timing objectives. As a Real Estate Manager at Burlington Stores, you will be responsible for managing all real estate activities within an assigned territory, including sourcing, evaluation and site selection using market area analytics, cannibalization and sales forecasts, rent/occupancy financial returns and risk assessment.
District Sales Manager - Lake Shore Area Wisconsin Erie Indemnity CoDistrict Sales Manager - Lake Shore Area WisconsinSheboygan, WI$70,705–$112,944 / yearsalary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIEs geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
District Sales Manager - North Woods Wisconsin Erie Indemnity CoDistrict Sales Manager - North Woods WisconsinEau Claire, WI$74,240–$118,591 / yearAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIEs geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Senior Manager, Medical Underwriter CVS Health CorpSenior Manager, Medical UnderwriterWork At Home, WI$67,900–$182,549 / yearPartners with the Actuarial team to align filed rates with emerging experience, escalate cases outside delegated authority, and support WD5 financial close reporting on earned premium and incurred claims. Leads broker and consultant-facing engagements, including BAFO presentations, experience reviews, and renewal negotiations - representing Aetna's underwriting rationale with clarity and credibility.
P/L Territory Manager I Liberty Mutual Holding Company IncP/L Territory Manager IMadison, WIStrategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis. Plans include strategic and tactical components and are aligned with key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support.
Branch Manager The Peoples State BankBranch ManagerWest Allis, WIBetween greeting familiar faces and meeting new ones, you'll keep an eye on service quality and step in when a situation needs a calm, friendly leader. You'll also carve out time to connect with the local market-watching trends, brainstorming outreach ideas, and keeping the branch visible in the community.
Insurance Agent/Account Manager Snap OnInsurance Agent/Account ManagerKenosha, WisconsinResponsibilities include coordinating and shipping conference materials, developing marketing material, and representing the organization by providing in-person insurance consultations to franchisees during the event. Property, Casualty, Life, and Health insurance licenses or willing to obtain necessary licenses within 60 days of hire:CISR - Certified Insurance Service Representative.
Branch Manager Peoples State BankBranch ManagerWest Allis, WIBetween greeting familiar faces and meeting new ones, you’ll keep an eye on service quality and step in when a situation needs a calm, friendly leader. You’ll also carve out time to connect with the local market—watching trends, brainstorming outreach ideas, and keeping the branch visible in the community.
Collections Manager ByriderCollections ManagerRacine, WIWe’re looking for a results-driven Branch Finance Manager to lead finance/collections operations of a high-performing branch. This is a leadership role for someone who can drive revenue, develop teams, and manage portfolio performance, all while delivering an excellent customer experience.
NewManager, Acquisitions & Capital Markets Baker Tilly Advisory Group, LPManager, Acquisitions & Capital MarketsMadison, WisconsinBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Product Manager - Workers Compensation American Family Insurance GroupProduct Manager - Workers CompensationMadison, WIRemote$113,000–$194,000 / yearOversee research and insights gathering and analysis including competitive intelligence, customer empathy, strong understanding of pricing models and analysis, and innovation methodology working closely with product development teams. Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets in partnership with product development team members.
Marketing Manager Understory, Inc.Marketing ManagerMadison, WIFull timePartner Marketing: Collaborate with Sales to create and manage channel and partner marketing strategies, publish updates on risk mitigation wins and client learnings, campaigns, and supporting collateral to train new and existing retail agents on our program structure, underwriting philosophy, risk-mitigation best practices, and how to use our alerts with clients. Events & Field Marketing: Manage Understory-led conferences – deliver live/virtual trainings at Understory-hosted risk-mitigation workshops, member group captive conferences, and webinars in partnership with our meteorologists and risk/ops teams.
Marketing Manager UnderstoryMarketing ManagerMadison, WisconsinPartner Marketing: Collaborate with Sales to create and manage channel and partner marketing strategies, publish updates on risk mitigation wins and client learnings, campaigns, and supporting collateral to train new and existing retail agents on our program structure, underwriting philosophy, risk-mitigation best practices, and how to use our alerts with clients. Events & Field Marketing: Manage Understory-led conferences – deliver live/virtual trainings at Understory-hosted risk-mitigation workshops, member group captive conferences, and webinars in partnership with our meteorologists and risk/ops teams.
Product Manager - Commercial Multi-Peril American Family Insurance GroupProduct Manager - Commercial Multi-PerilMadison, WIRemote$113,000–$194,000 / yearOversee research and insights gathering and analysis including competitive intelligence, customer empathy, strong understanding of pricing models and analysis, and innovation methodology working closely with product development teams. Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets in partnership with product development team members.
Senior Manager Surety Operations West Bend Insurance CompanySenior Manager Surety OperationsWest Bend, WI$123,659–$154,574 / yearWest Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Life Insurance New Business Case Manager (CST Remote) NFP CorpLife Insurance New Business Case Manager (CST Remote)Milwaukee, WIRemote$44,000–$65,000 / yearNFP is an organization of consultative advisors and problem solvers who help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. Who We Are: Diversified Brokerage Services (part of NFP, an Aon company) is one of the largest brokerage general agencies in the United States specializing in life insurance, and we're proud of our roots, starting as a family run business in 1968 and growing to where we are today.
Surety Midwest - Bond Manager Frankenmuth InsuranceSurety Midwest - Bond ManagerWIResponsible for leadership of assigned territory, including the development of staff and perpetuation of the corporate culture, promulgation of underwriting and risk management procedures, implementation and oversight of underwriting and use of authority management, and loss control. Under limited supervision and with independent judgment, the Bond Manager is responsible for contributing to and executing a strategic plan to achieve targeted production and profit results.
Senior Account Executive, Relationship Manager Risk StrategiesSenior Account Executive, Relationship ManagerGreen Bay, WisconsinActing in the absence of a producer, the Senior Account Executive & Relationship Manager leads client strategy and retention, serves as the decision owner on key matters, and partners closely with the assigned service team to ensure a consistent, proactive client experience. The Senior Account Executive is the primary point of contact for clients and will have indirect supervision of team members, review work for accuracy and delegate work and projects to other members of the team to ensure client deliverables are timely and accurate.
P&C Insurance (Personal & Commercial) Transformation Manager Accenture PlcP&C Insurance (Personal & Commercial) Transformation ManagerMilwaukee, WIAs a Transformation Manager / Senior Manager, you'll lead cross functional teams to redesign operating models, digitize workflows, and scale AI enabled capabilities that support profitable growth, reduce loss and LAE, compress cycle times, and elevate the policyholder/claimant experience. Partner with engineering/data teams design and implement end-to-end agentic workflows (e.g., doc ingestion policy/coverage retrieval summarization suggested adjudication actions) with appropriate human in the loop controls.
AI Insurance Solutions Architect, Sr. Manager PricewaterhouseCoopers LLPAI Insurance Solutions Architect, Sr. ManagerMilwaukee, WI$124,000–$280,000 / yearThese individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Business Banking Relationship Manager II UMB BankBusiness Banking Relationship Manager IIWisconsinYou will monitor & manage existing credit relationship, which includes note renewals, reviewing & detailed analysis of current financial statements & collateral valuations, credit analysis, cash flow analysis, delinquency reporting, documenting exceptions & covenant monitoring, compiling reports necessary to monitor asset & credit quality and compliance with policy/regulation. You will negotiate loan proposals, analyze & evaluate credit requests & write loan commitments, recommend appropriate credit grade, make oral/written presentation to underwriter or loan committee, and implement approval/declination action.
Business Banking Portfolio Manager Summit Credit UnionBusiness Banking Portfolio ManagerMilwaukee, WIThe Business Portfolio Manager partners closely with assigned market's Business Relationship Managers to execute on the commercial loan origination strategy by working directly with prospects, members and centers of influence (COI's) to develop optimal financing structures to address borrowing needs. Responsible for handling portfolio member inquiries, resolving issues with business deposit and loan accounts, delivering exceptional member service, and ensuring that all processes, procedures, letters, and documentation within areas of responsibility are contributing to a positive member experience.
Account Manager - State Farm Agent Team Member Kyle Visker - State Farm AgentAccount Manager - State Farm Agent Team MemberLa Crosse, WIAs Account Manager - State Farm Agent Team Member for Kyle Visker - State Farm Agent, you are vital to our daily business operations and customers’ success. Before becoming an agent, I worked in underwriting, which gave me a strong understanding of the insurance industry and how to properly help customers protect what matters most.
Personal Lines Account Manager Risk StrategiesPersonal Lines Account ManagerGreen Bay, WisconsinFostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
District Sales Manager - North Woods Wisconsin Erie InsuranceDistrict Sales Manager - North Woods WisconsinEau Claire, WIFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. This includes the counties of: Douglas, Bayfield, Ashland, Iron, Oneida, Price, Sawyer, Washburn, Burnett, Polk, Barron, Rusk, Taylor, Lincoln, Marathon, Clark, Chippewa, Dunn, St. Croix, Pierce, Pepin, Buffalo, Trempealeau, and Jackson.
District Sales Manager - Lake Shore Area Wisconsin Erie InsuranceDistrict Sales Manager - Lake Shore Area WisconsinSheboygan, WIFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Senior Manager, Digital Experience Delivery - Remote CSAA Insurance GroupSenior Manager, Digital Experience Delivery - RemoteWIRemote$160,155–$177,950 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).
NewAccount Manager - Commercial Lines Hub International InsuranceAccount Manager - Commercial LinesWausau, WisconsinHUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.
Commercial Lines Account Manager Hub International LtdCommercial Lines Account ManagerWaukesha, WIHUB's Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.
Account Manager - Commercial Lines Hub International LtdAccount Manager - Commercial LinesWausau, WIHUBs Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. As one of the worlds largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions that put our clients in control.
Senior Account Executive, Relationship Manager RSC Insurance Brokerage IncSenior Account Executive, Relationship ManagerGreen Bay, WIActing in the absence of a producer, the Senior Account Executive & Relationship Manager leads client strategy and retention, serves as the decision owner on key matters, and partners closely with the assigned service team to ensure a consistent, proactive client experience. The Senior Account Executive is the primary point of contact for clients and will have indirect supervision of team members, review work for accuracy and delegate work and projects to other members of the team to ensure client deliverables are timely and accurate.
NewAccount Manager - Personal Lines Spectrum Insurance Group LLCAccount Manager - Personal LinesSlinger, WIThe Account Manager works closely with a team of agents to provide excellent customer service and support to individual and group clients. Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin.
P&C Technical Solutions Architect, Manager PricewaterhouseCoopers LLPP&C Technical Solutions Architect, ManagerMilwaukee, WI$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty.
Sr Territory Manager, Business Development - Surety (Large Contract) Nationwide Mutual Insurance CoSr Territory Manager, Business Development - Surety (Large Contract)WIRemote$144,000–$255,000 / yearNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you!
Commercial Portfolio Manager - To 120K - Greenfield, WI - Job 3763 The Symicor GroupCommercial Portfolio Manager - To 120K - Greenfield, WI - Job 3763Greenfield, WI$120,000–$120,000Commercial Portfolio Manager responsibilities include: Review loan underwriting and work directly with underwriters to get a complete and accurate loan write-up to the appropriate approval queues. Comply with the Bank Secrecy Act, OFAC and USA PATRIOT Act, including Customer Identification Program, customer due diligence and reporting suspicious activity to the BSA Department.