review/negotiate for best rates to meet expectations, quickly respond to issues, avoid misunderstandings, communication before customer hears of problem, competitive transport intel to price against, collaborate on current and future needs, stay on top of changes, let RSMs know were part of their regional strategy). This role is responsible for collaborating with customers, suppliers, terminals, and internal departments to identify the best solutions, planning and implementing transportation services that are economical, timely, visible, safe and compliant, and avoiding waste through continuous improvement.